Fred Loya Insurance
About the Business
Fred Loya Insurance is an insurance agency located at 11811 North Freeway in Houston, Texas, United States. They offer the convenience of choosing your down payment and monthly payments for your auto insurance policy, which can be issued the same day. Discounts may vary by state, with certain restrictions applying. Most states require liability car insurance, which covers property damage and bodily injury expenses in the event of an accident.
Comprehensive coverage is also available, which pays for repair and replacement costs for incidents other than collisions, such as theft, vandalism, or damage from natural disasters. Collision coverage covers vehicle repair after an accident with another vehicle or object. Medical payments coverage pays for medical expenses for you and your passengers after an accident, including funeral costs if necessary. Personal Injury Protection covers medical care and lost wages if you are unable to work after an accident.
Rental Reimbursement and Roadside Assistance are additional services offered by Fred Loya Insurance. Rental Reimbursement provides a rental car while your car is being repaired after a covered accident, while Roadside Assistance covers towing, flat tire repair, fuel delivery, and lock-out services in case of non-accident car damage or breakdown. For 24-hour Roadside Assistance coverage, customers can call 1-855-548-5626. Contact Fred Loya Insurance by entering your zip code to connect with a local agent or find an office near you.
Photos
Location & Phone number
11811 North Fwy Ste 181, Houston, TX 77060, United States
Hours open
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"Rates were given to individuals based on a good driving record, age and loyalty to the brand. Now it seems like the loyal customers are having to pay for the ones that have multiple accidents and cancel their insurance all together. Sad and frustrating. 3rd time renewal of my policy and I have had 2 increases in premiums. I call it how I see it. Not fair, Fred loya. You are like phone companies.. reward new members instead of taking care of the loyal ones."
"I haven’t had a problem with them until, trying to file a claim then everything went downhill. I had to chase everyone down to get my car fixed and had to make plenty of calls to assure that everything was being handled. Other than that haven’t had any problems with them other than that."
"Diana Tello was the most unprofessional manager i’ve ever been interviewed by. She didn’t really have any care about me or what i had to say, she stuck her hand up at me and didn’t let me speak! She doesn’t have any people skills and probably only cares about the check at the end of the day. And to top it all off she made me wait 2 hours for an interview that only lasted 5 min! Honestly THE WORST INTERVIEWER EVER!!! DO NOT APPLY HERE"
"0 STARS IF I COULD. I do not recommend anyone to go to this place at all, as an employee or as a customer. I had a job interview myself with DIANA TELLO who is the REGIONAL MANAGER for the SOUTHEAST HOUSTON AREA and it is the worst interview i ever had in my life. She is RUDE, UNPROFESSIONAL, SHE HAD AN ATTITUDE THE WHOLE TIME, SHE WAS ROLLING HER EYES. It was a nightmare i just wasted my time. Imagine if she's like this what do you expect of the other employees. They were UNPROFESSIONAL too. Not polite at all. WORST THING EVER."
"The young lady that worked today was not informative about anything! I was stuck in the parking garage for almost two hours. I pleaded with her that this was an emergency an asked who to get in contact with. She gave me blunt answers and basically told me that she wasn't aware of any knowledge to help me out, then hung up. I even gave someone else the number to call there. The young lady hung up in her face too, then didn't answer again."
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