Mike Zapata - State Farm Insurance Agent

"Mike Zapata and his agents are not professional they will cause issues and give you a difficult time, don't even bother coming here"

"After over a decade with Statefarm, this agents office was the worst. I would not recommend this office to anyone. I actually left statefarm because of how bad the service is."

"Believe the low reviews, this office and staff are terribly incompetent and unhelpful. They don’t take accountability or responsibility, and just blame their “system” when they make mistakes themselves. (If it’s truly a “system” issue, the professional thing to do would call IT and have it fixed immediately). Auto-draft especially is a joke for this same reason. They simply won’t process a payment and won’t send any sort of notification about this because “their system didn’t have time to notify”. They instead claim it’s the customer who forgets to pay, and will then auto-draft much higher payments the following month(s) also without notification."

"HORRIBLE service, no customer service at all. SO unprofessional. Since I started with them, it's been hell. Cancelling policy, wrong information input, I can go on and on!! I call them for help and Mike was VERY RUDE, speaking to me as if I was his child, really DISRESPECTFUL. Yelling at me, telling why I didn't check the information was wrong. Is it your job to do your job right!!?? I know people make mistakes but this office was mistake after mistake. And said what HE says and does goes, I'm like who's does this guy think he is!! This guy needs to be fired."

"I usually do not write reviews, but this office is a bad representation of State Farm as a whole! The office staff customer service skills are terrible. You call and they don't introduce themselves. Even the State Farm customer service line thought they were awful and rude! The agent himself is NOT helpful whatsoever! If you do decide to go with State Farm choose a different agent and Thank me later."