Lone Star Insurance Group 11006 Indiana Avenue, Lubbock, TX 79423

"I called Lone Star Insurance for commercial liability insurance. My information was taken, and I was told that someone would get back to me in a few days. Eight days later, I called again, and the receptionist apologized, and said that someone would get back to me asap. Another six days later, and no one has called me. I was hoping that Lone Star would give me great service since we are in the process of reviewing our home, auto, and commercial building insurance. I guess I should be grateful that I found out sooner rather than later that service and customer care is not something Lone Star Insurance Group cares about."

"Vanessa Helped me out every step of the way best there is!"

"Merideth worked hard to get me the best possible homeowners insurance policy at a great price"

"Called to get a quote and no one cared enough to call me back. I waited... Called them again. And again, no one called me back. So, I waited... And still, no one ever called me back. So I called flo, and she hooked me up. So much for small town mom and pop business. People wonder why big companies win. Cuz they like money"

"Josh Smith and Lone Star Insurance Group has always been the Icon of amazing customer service. He is easy to reach and if unavailable will let me know when he will call back and keeps his promise. He has amazing rates, beating up the competition. If you are not using Josh, you must not like saving money and having excellent service!"