JCPenney Salon

"Got my hair cut last week and I love it so much Karla was amazing listened to exactly what I wanted and gave me just that!"

"I needed some Paul Mitchell hair products and I can always count on JCPenny's Salon"

"I'm happy to have a choice on Sunday! However, no one was at the front desk when I arrived, and no one greeted me when I walked back to the salon. It was all good once the front desk person returned, and I got in for a walk-in appointment."

"I have been searching for someone for a while to trust to do my hair. All I wanted was a basic cut in which I made my appointment for. I felt really good walking in and thought I had finally found the place for me. I was greeted by what I think was the receptionist in which she was really sweet and let Earlie know that I had made for my appointment. After speaking with Earlie to let her know what I wanted she made so many recommendations. Of course I was a little pressed for time so signing up for what I thought would be a 30 minute service only to have her tell me it would be longer, I was cool with. She began being on her phone completely ignoring the fact that I did say that I would go ahead and receive the service as to not waste her time, she replies "you are not wasting my time, I have other things I could be doing." Well I left Ms. Earlie to do the things that she thought was better than servicing a new client. My thought is, if there is other things that you could be doing, why have open appointment slots for people to book if you are too busy to service clients? This was very unprofessional and I am so glad that I proceeded to leave instead of staying as she would have probably jacked me all the way. Do not book Earlie. Hopefully other stylists are not like this however I will never know as I will not return just because of this one worker."

"Such a waste of money!!! First off the girl slapped a relaxer on my head and then pulled my hair which irritated my scalp. I told her my scalp was sensitive. So my scalp ends up burning and she has the nerve to tell me to sit 10 minutes and looked crazy when I said she needed to wash my hair. She put something in my hair and left me in the washing bowl and had 2 different people wash my hair. She didn't even dry or style my hair and charged me $65 when she didn't do anything. Then she had someone call me to justify the price, but didn't offer a discount or anything to make things better. I WILL NEVER BE BACK!!! I wish I could give ZERO stars."