Nail Sensation 1480 Crabb River Road, Richmond, TX 77469

"READ THE LOW STAR REVIEWS 1ST Deceptive about prices, half a$$ work. Went in a week ago with an appointment for 3 mani and pedi forat thing when they opened. The employee was told we had an appointment and proceeded to start with someone else after she had sat all 4 us in the chairs. During pedicures, other employee kept asking my sister if she wanted "gel or shellac," to which my sister responded "I want whatever the colors are of the samples you gave me. She asked my sister this 6 times. I clearly told the girl working with me that I wanted regular color for both hands and feet, she handed me the samples (not much to choose from.) As she was mid way through my pedicure she asks again about the color , so I show her. She says ,"Those are shellac." I reminded her that I wanted regular color, and I chose based on what she handed me to select from. It all got worse from there. They still hadn't started our manicures except for my sister (manager kelly started with her), and other customers were coming in who they were starting with. I told her to forget it I didn't want color and I was not going to do my hands. When it came time to pay Kelly tries to charge me $5 for removing previous color off my toes. DONT THINK SO She charged my sister $15 *4 for shellac (she paid for 3rd person mani pedi) At no time did they ever disclose extra charge or explain/clarify what kind of polish was being used(remember she kept asking gel or shellac). I could go on...u get the picture DISHONEST BUSINESS HORRIBLE HORRIBLE HORRIBLE SERVICE"

"Enjoy patronizing this establishment. The work is great it lasts. Staff is always pleasant and you don't feel rushed or shorted of time and service when crowded."

"Excellent work and very friendly staff. Kim did an amazing job with my deluxe pedicure. Strong hands and very relaxing massage. All the staff members are very nice and clean environment."

"Awesome people! Kelly did an amazing job with my nails and she took her time to do every step right. She talks to you and makes you feel welcome and comfortable."