Schlotzsky's

"My husband ordered two sandwiches and soup on the snow day, he brought the food home and I realized the sandwiches wasn't made the way that it described in the picture so I called the manager that was there that day Ashlee, and she told me the sandwiches was made perfect because she's the one made them I sent her pics of the sandwiches letting her know that I didn't get the veggies that supposed to come on one of the sandwiches and a bacon that's supposed to came on both of the sandwiches when she looked at the pictures she did see one piece of red bell pepper and she said it is on there when it should have been way more than that for that price of the sandwich in the same for the bacon, as you look at the pics you could see what I was talking about now I'm not going to lie about a sandwich that we paid for just to get something out of it all I wanted was to be treated like a customer and get the sandwich that we paid for. she was rude with it it took a very long time just to get it solved to the point of I called a couple of days back to back just to get the point across that the sandwich was not made the way it should have been made, instead of correcting the order she wanted to disagree with what I was telling her. the customer service was not good the manager was unprofessional. then when I went up there to talk about the sandwiches I see her walking around with a colorful do-rag on her head which was very unprofessional as well. You need to train the workers in the managers a how to dress in appropriate uniform attire and if they want the job feel like they like it and not be rude."

"The service was piss poor in the drive thru and the Cinnabon was superrrrr dry. It was cold and the icing was not melted. Such a disappointment after recently eating at the Cinnabon location at the galleria and having the best experience."

"I love love love Schlotzsky's. The food is always fantastic and this location didn't disappoint. The prices seem to be very high. It cost $27 for two of us, so be prepared for the sticker shock if you've never been. The sandwiches are so delicious that I feel it is worth it to splurge sometimes. You should also take advantage of the built-in Cinnabon, either eat there or bring it home for later. An interesting side comment is that they were playing Christmas music already and it was only the beginning of November, but I don't mind Christmas music and to be fair, it was on a local radio station that they were broadcasting."

"Came in for a working lunch today with coworkers. We all ordered together under my check. I did state no olives or tomato. Food comes and mine had olives and tomatoes. I very politely let them know and she told me they would remake it. It’s been 30 minutes. Everyone is done, meeting is over and I got no sandwich. I paid for it but I never got to eat it."