Crash Champions Collision Repair Spring

"had to use Crash Champions for a car accident that wreaked the front end of my car Thank goodness they are around to help people, they did the job in record time ( 5 days) and what a wonderful job they did Sam Hall at the front desk was so helpful getting me a rental car delivered to me at Crash Champions and helped me to understand what would happen and the time frame Dwane helped me check over my car and even came in on his day off when I picked up my finished car to make sure I was satisfied Super great people, if unfortunately you have an accident, this is the place to get your car fixed"

"Do not take your vehicle here! I tried using this shop after an accident. It took them 2 1/2 months for them to repair. My check engine light came on the very next day. I took it back the manager stated he cut it off in hopes that its a faulty light , if it come back on let him know. Once again it came back on the next day. By the end of that same week they had a new manager who completely blew me off for over a month. I had to call three other locations just to get a message relayed to the district manager for help. I was finally told to bring my vehicle back just for it to stay there for 1 1/2 weeks and he to tell me they replaced a purge valve which had nothing to do with the check engine light and for the light to come back on again this morning. They aren't equipped to fix the vehicle because they don't have a smog machine to see why there is an "emissions leak" and I was told it was going to be going to a dealership. I called this morning to ask if it was taken there and was told no, they thought they took care of the problem themselves."

"Manager Joe took care of my vehicle after a few wire harness complications. The communication was great, I never had to wonder what was happening. Car came back in immaculate condition. Thanks Crash Champions."

"My repair service started at the Pearland location, however, I had a series of ongoing problems and the work was not completed. Huge shout out the Zack, the new manager at the Pearland location who stepped up and ordered the part needed and directed me to the Spring location. I relocated from Pearland to Spring and 2 trips to Pearland only to be turned away was beyond frustrating. Zack made things right for me by contacting Mike the manager at the Spring location and he and his team took excellent care of me! I left their store with every issue addressed. They turned a dissatisfied customer into a completely satisfied customer. I am confident in recommending the Spring branch to anyone who needs service done on their vehicles. Thanks to the team members how made this bitter experience sweet again. This just goes to show that a bad experience should not be contributed to the company at large when you have people ready and willing to make things right. Thank you!"

"Noah and women who work up front (her name escaped me) were incredibly helpful, especially for my specific situation. They gave me good advice and I'm very satisfied with the work done to my car. She looks beautiful"