Take 5 Oil Change

"The customer service was good but when I left the location my ball bearing in my right tire was making a lot of noise and still does when I drive now. As opposed to before I got the oil changed my ball bearing for my tire was great and wasn’t making any noises. Very unfortunate"

"i wouldn’t return to this location at all. This was my first time even trying take5 & i was truly disappointed. From pulling into the parking lot behind the bays and waiting over 5 minutes for someone to come tell me to move to a different opening and then 10 min later i finally pulled inside a bay. There was a guy working in slides also. After sitting for another 10-15 the slides wearing guy came over and asked what i wanted. I informed him i wanted full synthetic oil change. I had a coupon also that was sent to me beforehand. He lifted my hood and proceeded to be what i guess take my air filters out. He was having trouble with that for over 15 minutes and i just feel like something is messed up just because it seems he never worked on a infiniti before. Even the guy under my car was using a drill and making alot of noise and it took him over 10 minutes just to get the cover off and back on when they were finally done after being there over a hour!!! I still ended up paying over $115 for a simple oil change and filters. On the paperwork it say they topped off my tire air, windshield fluid, etc but they didn’t do anything extra. I would never return to a TAKE5 again and i hope to not have to come back for any damages that my car may have now after visiting this particular location."

"This was my first timeI visiting this location on 1/11/24 and Sam was my auto technician. He was courteous, professional and took care of my tires. He explained what he was doing and corrected my tire pressure quickly and there was no wait. I have been to other Take 5 locations and did not receive this same awesome service. I was well pleased with the service I received."

"I’ve had quite a few oil changes in my day, but I’ve never had the feeling that I was getting scammed, until yesterday at Take 5 (actually, I was in the bay for more like 30). My truck takes 10 quarts of oil, I feel like the technicians drained 2 quarts or so, added back some, spilled most of it on my engine. They then had the audacity to show me my dipstick after, with jet black oil on it - said “diesel’s are like that, the oil is always black, even after a change”. I crawled under my truck when I got home and snapped a pic - it was not a replacement filter, it was the old one. $159 later - I got screwed, not an oil change! Beware of this joint - bad business practices - ripoff joint! Update: I called their Customer Service Department to discuss. The gentleman that I spoke with was very helpful and he resolved the situation to my satisfaction."

"The ads are true! The take five crew is a friendly bunch, they get you in and out in a flash, and take good care of you while you’re there. I do my own oil changes, but they do my inspections every time, and will continue to do so!"