Auto Expert,

10146 Westheimer Road, Houston, TX 77042

"Francisco and his team have been working on our cars for years and always do a great job at a fair price. He even came to our house one morning to jumpstart a dead battery!"

"Francisco is very professional, kind, and will help you find the best and hopefully cheaper parts for your car or truck will keep you updated till the end. Love coming here, great service and close to home and open on Saturdays."

"BRING YOUR CAR HERE!! If you’re looking for an honest and very reputable repair shop for your vehicle, look no further… this is it. I’ve been bringing my vehicles to Francisco for 3 years now, and have had nothing but great experiences every time. He is kind and compassionate, never rushes you, and always takes time to properly explain things. Even following up multiple times as needed to make sure you’re kept in the loop 100% of the way. My father used him for years before moving out of Houston, and now I do too. You can trust these guys with any make/model, even the European brands (BMW, Audi, Mercedes). He has personally helped me with my X3 and my Mustang… including dropping the entire transmission and putting it back in. They might seem small from the outside, but they do some of the best work in the business. One of his technicians (Paul) is also a fellow car enthusiast, so you know you’re in good hands."

"I left my car here due to an issue with my shifting mechanism breaking. I was originally quoted 3 something for the service + labor. When the day came for me to pay, labor and services were up charged to a total of almost $500 with most of the cost being towards the labor. Though my car is not perfect, I left my car here with one pricy issue and left with a new one to which the manager told me to have the dealership fixed. This issue didn’t exist prior to me bringing the car here. I wasn’t able to turn off my car which resulted in the battery being drained as well as the key coming out of ignition while still being driveable?? The manager argued up and down to stand on the fact that it was not his issue and tried to use smooth words to salvage the situation not understanding that something may have gone wrong with whoever actually “fixed” the car. In response to this message, he will yet again deny this and say they fixed the issue that was at hand. Yes you did, but you left me with a new issue and I have since had to be without my car to resolve this issue elsewhere. If you’d like to be overcharged, receive the run around, and leave with a new issue that you will still have to fix elsewhere, come to this auto “expert”."

"I'd give zero if I could but I'll give that one start to the owner for my positive first interaction. However, I Brought my car in for an overheating issue, was told the problem was the thermostat. So I okayed them to fix it $600 later. After they fixed it.. I was then called and told the water pump is on its way out and I should replace it but they wanted be to pay $900 on top of the $600 which I just can't afford right now. I was told the water pump still works and the car is capable of driving so I said I'd pick up the car. I drive not even 5 miles and the cars starts to overheat. I get back to the shop where I spoke with a tech that didn't want to back up the services they performed, blaming it on the water pump and me for not fixing it after I was told the vehicle was capable of being driven home. I could go on and on but End of story, I was told there's nothing they could do and was forced to pay a tow home. So therefore as a business owner myself, I do not recommend them."