Scott's Auto Repair

"Scott's came highly recommended and they exceeded expectations. They are very friendly, communicate well, provide fair pricing, and are A+ in service. I had a transmission issue which they resolved in a timely manner. But, they went beyond my required service by buffing out a paint scrape on my exterior and having my car washed prior to returning it to me. Great service!"

"I don't even know where to begin, I have taken several Vehicles here and I always knew I did because I felt like the core values of this company were true and trustworthy. I was proven right!! I have always received good service over the years but this last service experience was above and beyond. The way everything was explained to me to the kindness and understanding of Matthew, Ryan, Johnny and please excuse me but I'm not sure of what the general manager's name is but he is an amazing individual as well! If you want to go have your vehicle taken care of somewhere that you're going to get an Earnest price, Good workmanship and Excellent customer service, definitely come to Scotty's!!!!"

"1st time customer but very impressed. Excellent mechanics & fantastic customer service! Johnny was professional, polite, courteous & made me feel like a valued customer. Comfortable waiting room but they offer shuttle service as well. While waiting I spoke with 5 different customers during my wait, each were return customers & gave Excellent reviews. Fair, honest & professional. I will return for inspections & maintenance"

"Entire experience was awesome. From calling to make my appointment, to dropping my car off, them giving me a ride to work, keeping constant contact with updates while they had my vehicle, all the way to me picking up my vehicle at the end of the day, great experience and amazing customer service. Everyone I spoke with was very nice and helpful. I loved that they sent me a link to a list of recommended services for my vehicle and allowed me to accept or decline the services being performed with zero pressure. AND I knew exactly what the cost was going to be before picking up my vehicle. Will definitely be bringing my vehicle back and any future vehicles I have will be serviced by Scott's Auto Repair."

"My initial engagement was poor, as I sat in my car waiting on someone to come to my window. I went for a vehicle inspection. I parked nose into the bay of the shop and waited for someone to come to my car and assist me. I started counting after 2 guys literally looked at me and kept going. After those 2, 4 more went by, made eye contact and nothing. I was very nerved by the lack of customer service. I would have been fine if they tried just a little. After being passed up by 6 people, I parked my car and went inside. They were all standing around looking at me now from behind the desk. Still nerved, I said I needed a vehicle inspection and no one came out of the garage to assist. No apology, no communication. I was already there, so I proceeded. The inspection was fast. I paid $25.50, which I think is the standard. My transaction was quick and the guy who originally helped me was pleasant. I was sure this place would be great customer service since the guy on the phone was extremely nice and it's not a big chain. I was so turned off by the initial interaction (lack of), I will probably never return. How do 6 people who work there make eye contact and never ask if I need help. That is poor customer service."