J&T Automotive

"J&T automotive is a quality business that has earned my loyalty and trust. I have peace of mind in knowing that their work (mechanical and electrical) is performed reliability at the highest standards and a fair price. My service advisor, Nick, is outstanding and always keeps me apprised of the status of ongoing work and prompt turnaround of my vehicle to get me back on the road. Nick along with Zack, Bryan and the rest of the J&T team work tirelessly to deliver extraordinary service."

"Took my 2017 Mercedes GLC 300 to J&T after getting quoted too much money at the Mercedes dealership for replacing my A/C condenser and Freon. Got a few quotes from some non-Mercedes service shops and J&T provided a reasonable quote, were very transparent about what was needed and had the best customer service. Other places were quoting me for other things they said I “needed” when I knew exactly what was wrong and needed to be fixed. None of that with J&T. I was able to easily contact Bryan by phone or text if I had any questions. Picked up my car and there were no surprises. Paid exactly what was originally quoted (less than half what Mercedes quoted). My A/C has been working great…ready for Houston summer! Plus, I was told I have a 3 year warranty. Will definitely be giving them a call for future car needs."

"I first want to say this was the most pleasant and professional experience I’ve ever had with an auto repair shop. I needed to get my AC checked so I set up an appointment online to bring it in. Hadn’t heard anything to confirm so I called the shop. They informed me that they didn’t want to have the vehicle brought in too late in the day because they wanted to be able to diagnose the issue same day instead of just holding the vehicle. (I respect this because I’ve always believed that if you see an auto shop with a ton of cars in the lot, it means they aren’t fixing them!) Brought the truck in the morning, I received a very detailed explanation for how the AC issue would be diagnosed. In the middle of the day I received a text with a link to the diagnosis with images to verify. After that I received another message with an itemized list of parts and labor costs and the option to approve or deny different stages of the work to be done. After that, I received a message letting me know how long the job would take. Picked up my truck the next day and everything works fine. Finally, I’ve run into a group of people who take just as much pride in their work as I do. I highly respect the dedication to providing top notch work and excellent customer service. This should be your FIRST and only stop for auto repair!"

"Best garage ever. Most business no matter what they do would learn a lot from them, from their professionalism and the quality of their customer service. I loved the detailed explanations with photos and videos about my car’s issue. Also they were the only one who fixed my A/C problem after I’ve seen 2 other places before. I hope they will keep their reasonable prices in the future."

"Exceptional service! Not only were the prices more than reasonable, but the staff went above and beyond to ensure a fast and efficient service. The shop has a beautiful lounge area, creating a comfortable atmosphere for customers. They also have a shuttle service, while your vehicle is being serviced, adds a thoughtful touch to the overall experience. Highly recommended!"