Bedford Family Dentistry 831 Landa Street, New Braunfels, TX 78130

"I’m sorry to report that the family owned once family oriented Bedford Dentistry has changed for the worse. My wife and I have been their satisfied customers and patients for almost 15 years. With insurance changes thru employment over the years, any change has always been seamless. However, with the last change in insurance provider, something is even more noticeable now than before. The office has lost their family touch and become just another large business with one thing in mind….money at the sacrifice of dedicated and loyal customers. It’s safe to say, Dr. Bedford is no longer involved in the business. Two issues proved this to me. First, the attitude of the receptionist when my wife entered the office for a minor loose cap repair. The discussion and response was unacceptable. Second, the response to the insurance provider card when produced was we “they don’t pay well, so will not accept it”. Are you kidding me? After may years of insurance coverage with routine periodic check-ups, cleanings, very few dentist visits and zero emergency procedures, you can bet I will be selective also and will not consider Bedford as a dental option again. Good luck!"

"I should start by stating that I really don't enjoy going to the dentist, lol. It's one of my least favorite things in the world, to be honest. When I moved to Canyon Lake though, I had to find a new dental clinic and decided to give this place a try. From start to finish, it was nothing but a pleasant experience. The staff is friendly and accommodating, the office is always clean and well kept, and Dr. Bedford is absolutely wonderful! Unlike any other dentist I have ever had, Dr. Bedford made me feel at ease, which is very rare for me during any dental procedure. You can tell that he genuinely cares about his patients and their needs. He even talks you through what he's doing, so nothing freaks you out or makes you uneasy. I feel like I'm always getting the best care here, and compared to every other dental clinic I've been to, it's just leaps and bounds better. If I were to ever move again, I would legitimately drive well out of my way just to get all of my dental work done here. No joke. I'd give this clinic 6 stars, if I could!"