Hugo Auto, Diesel And Alignment 4200 3rd Street, Brookshire, TX 77423

"Great shop, they did a full engine swap on my 6.7 Powerstroke Diesel, no problems. I also have them do my oil changes regularly along with any other maintenance. I highly recommend this shop for quality work at affordable prices."

"Thank you so much to Hugo. I locked my keys in the car. I was desperately trying to find someone to come and help get the car open, I came across Hugo Auto. Hugo personally came out of his way and drove to where I was at to get my vehicle open. He was very kind and so helpful. I’m so thankful to have found their auto shop."

"I took my car for repair on 01/08/24. To replace power steering pump and other parts that it needed. The service came with a wheel alignment. So when I got my car that day it was running fine, went to work at night, so leaving the job site at 2:00am that night my car lit up on the dashboard, couldn’t drive my serpentine belt came apart. They installed wrong I had to call towing company to take me home . Then the wheel alignment went off this Monday 1/22/24 going to the doctor I couldn’t control my car, had to stop & google wheel alignment near by to get it fix. So at the end of this I waste money on towing & wheels alignment. He didn’t excuse himself for the situation I went through. Not going there anymore."

"After replacing my car's steering rack, I needed to get an alignment so I wouldn't ruin my tires. Can't rely on an eyeball! Went to Hugo's after seeing most other shops were packed, and they worked fast! Barely any time had passed and I was already back on the road. Everyone was super friendly and it's clear they do a great job no matter what type of service."

"Had the timing belt and alternator "repaired" in September as soon as I pick the car up it was shaking intermittently. If I wasn't driving through and had time to dispute I would have made them correct the problem. During the repair process we were told 2-3 different statuses of the vehicle. It ended up costing us 1400 (roughly) plus two additional days in a hotel almost three just "waiting" on parts. On the third day we had to wait in shop just to ensure the work was being completed. We were told in person we had a national warranty. Fast forward to now almost December the car can barely continue running. We called to get the warranty paperwork on the vehicle 3 times. The first time Hugo stated he would gladly email the paperwork. The second we were told by another office worker that he had pulled our information and we had the year warranty to bring it in. As soon as it was mentioned we couldn't return to that location (being across the country) he suddenly had to talk with his boss before releasing the paperwork. Fed up I called Hugo directly and he claims the system was down for weeks prior and he couldn't send me the paperwork."