ValMark Chevrolet Service

"See Kody in service. He will treat you as if you have a 2024 Corvette even if you have a 2011 Equinox. Very honest, and great follow-up on what you need without selling you a bunch of stuff you don't."

"Had my Tahoe towed to ValMark; received a call quickly from Kody. Every time I needed to call Kody about my car he answered quickly and was very patient when explaining the issues and repairs. Once a new transmission was installed, my car feels like new with no oil smell or finger prints and the outside was cleaned! Very happy with the service."

"They haven't forgotten what good customer service looks like. We were treated professionally and personably from the moment our sales rep, Charley, greeted us to the moment we drove off in our new vehicle. If I knew 10 people looking for a new vehicle, I would send all 10 to Valmark!"

"I took my 2019 Traverse in for an oil change and tire rotation and because this wasn't the first time the service tech checked off everything was completed, I started marking my tires and taking pictures before service and once again, mind you not the first time the tires were not rotated and now again not rotated. I called and spoke with the service writer and let them know of the issue and was told I could bring it back up there that day or on Monday, well I had plans due to it being a Saturday and I work during the week, I asked if they could come pick it up since it was there service tech who didn't do his complete job and lied about doing so, I was told no the only options where as stated above. I was not happy to say the least because now I must take more time out of my schedule because of their service tech not doing it correctly the first time. I got a call from a manager, and they offered to come to my work and get my car, the only problem is I work 30 minutes away, which means racking up extra miles on my vehicle and my gas. I ended up taking off work early to have this completed, so my time and money once again were affected! I still haven't heard back from the Gen manager over this either."

"Always check your vehicle after service with this dealership. They will put that they did certain things on the receipt but they didn't do. 1.They said they topped off all fluids which they didn't. I took a picture of the washer fluid before and after. Never touched. 2. Said they checked all tire pressures and made adjustments. The dash still had the same back tire low on air pressure just like it was when I brought it in. 3. Car wash with oil change wasn't done. Said they couldn't do it because of body damage. A mud flap clip was done and they consider that body damage and wouldn't wash the vehicle. REALLY! 4. Multi-inspection reported done but I don't know anything about the vehicle condition. No report or discussion on how my vehicle is doing. I time before they brought the vehicle out from an oil change saying it was done. I opened the hood to check and the oil cap was off and just laying there! The only reason I go to this place is I made the mistake of buying a vehicle from there and they gave my a lot of free oil changes. So I am using all of them up as I can but I will never buy from a small dealership again. Always go to the bigger dealerships for the best deals and incentives. Small ones do small things."