Dr. Steve Edwards 16131 Nacogdoches Road, San Antonio, TX 78247

"A dental business manager is the reflection of how the business is run by the employees, and themselves ,it is their job to oversee complaints and figure out why the same complaints keep reoccurring among other patients . If this individual does not do their job the employees fail (make mistakes)and makes the business lose patients. If that person ran the front office for 10 plus years then is now the business manager this person is the common denominator of the practices complaints ,and bad service ,which includes wrong and mislead scheduling of services , and making patients think they were wrong when all along it was this individual covering their job because their duties were not carried out professionally. It will also make the practice look bad as well. Dentists overlook this and assume the office is being run professionally but it’s because that person has every excuse for every complaint by patients or mistakes made within the office. If the business manager that’s been there many years and worked their way up they will lie to coverup all complaints at the expense of faithful truthful patients. I hope the dentists of this practice will read this along with the other reviews and see many are very much similar. If the office manager once front desk person for many years isn’t doing their job then nobody is, and maybe the dentists in the office need to make a change for the better of their practice. For the record a business manager should never assume or tell an unsatisfied patient that their liars when telling the truth of a mistake your office made. This is Truly unprofessional ,and poor communication skills. Keep in mind this will be reported to the dental association in reference to unethical conduct in not appointing patients accordingly to in house insurance only to benefit your practices income,all due to the lack of knowledge of an incompetent falsifier business manager. Please do not respond to my review it will just prove your business manager will be making another excuse for their bad and misleading in house insurance at the cost of your patients. By not working Fridays it proves your patients are paying your employees salaries by short changing patients of your services that were fully paid in full."

"Pretty chill, and both Dr. Edwards and Dr. Garia are both exceptional dentists, and hire the best and friendliest assistants and techs."