Bluebonnet Ford Service

"Do you want to drive around for two months without AC in the middle of the 110 F Texas summer waiting for a part to show up with no clear timeline on your extended warranty that you spent thousands of dollars on? Do you want to wait 2 months minimum every time you need to get your car serviced? Do you want deceitful car sales person to tell you that you will get a loaner car with your extended warranty only for service to tell you that they do not have anything in available because of demand? Do you want to take your car half a dozen times to change a faulty sensor only to have it still unresolved and be forced to drive without traction control in the rain because Bluebonnet can't figure it out? If you think you would like experience all of the above, you are at the right place! I would definitely recommend Bluebonnet service to enemies, in-laws and generally speaking, someone who you want to suffer! Bluebonnet will definitely give you 10/10 slimy car salesman experience for years to come!"

"Absolutely Love Bluebonnet Ford for service on my RV. They were able to quickly repair my RV after unexpected damage resulted from a theft attempt. Joe went above and beyond to save my upcoming trip, even sourcing impossible to find parts due to a nationwide backlog. I’ve rarely seen this level of awesome customer service! 11/10 … A++ … and any other superlatives you can think of! Thanks team.. I’m so appreciative!"

"This is my second time using bluebonnet and the service was excellent both times. I needed a recall so there was some scheduling hassle because even tough they scheduled it and updated me via text, they didn’t initially have the part in stock- but in the end, they got the part in time to keep the original appointment. They also offered me shuttle service to work and had it done same day. Gary in the service department was incredibly professional to deal with. Can’t give them enough credit especially after dealing with other dealerships in San Antonio specifically on the North East side."

"We just moved to the area and I switched from a home town dealer to Bluebonnet. The Quick lube staff is so kind they have an amazing waiting room so I could work why I waiting they have everything you need in the waiting area. They directed me to the awesome service department to get scheduled for a few things. I would honestly give them a 10. Text messages the whole time you wait then follow ups after you leave. They really care about customers even when you are just here for oil changes or service. Thank you for being kind and helpful and not act like customers are bothering you."

"Best customer service that I have EVER experienced ANYWHERE! This is where you should not only always buy your vehicles but also take them for maintenance, repairs or a good ole car wash! Thank you bluebonnet New Braunfels for being the best that you can be!"