Monarch Dental & Orthodontics

"Malia is an excellent greeter and caring person, so is the lady by her side. Dr Jason is very patient and most important he delives quality in the work he does! I am an insurance agent and hightly recommend this location and the staff."

"My first visit I waited for an hour and half and rescheduled. Next visit had to pay to see a specialist who recommended a very expensive treatment plan. My original request was for teeth cleaning and was informed after the 2nd visit a hygienist needed to be hired. A month later still waiting."

"On my first visit I was very impressed, from the front desk to checking out they were professional. Went in as an emergency on my 2nd visit had my X-rays done by Wanda she’s very efficient in her job and as a assistant to Dr Schroeder they both work very well together made sure I was comfortable and in no pain. I had been going to the UTHSC for all my dental care and have no complaints they took care if me well but no longer take my insurance so I was forced to look for a private dentist. I was very scared being I had heard horrible stories! Thankful that God directed me here, I will continue coming here and would recommend to family and friends!"

"I have been going to Monarch Dental for almost two years, and NEVER have I EVER had to wait for 3 HOURS to get a cleaning only to have someone look at my teeth, tell me I needed a clean and have a minor cavity filled, then tell me that I needed to schedule an appointment to have the cleaning done (the one I had been waiting for 3 hours to get done) on another day, because by the time I had been seen it was 4:45. I understand they were busy that day, but please don't make me wait 3 hours only to be told to make another appointment. Tell me that you're extremely busy and I'll make another appointment so I don't waste leave time from work. I love coming here, I really do. But today's visit was outrageous in terms of waiting for service. Please form better communication with the patients. Please."