Five Star Ford Lewisville - Service 1144 North Stemmons Freeway, Lewisville, TX 75067

"Nothing but praise for this service department and my advisor, Mr. Diamond. Brought in a list with 4 or 5 unrelated items and a recall and all were addressed in a timely manner. Communication was excellent, knowledgeable, and professional. The shuttle was convenient and efficient. I will continue to trust this dealership for service as I have over the past several years."

"Absolutely appalled with how I was treated by 2 different employees at the service department. Both Jonathan and Zack were condescending and rude while my vehicle was to have service. I specifically asked for nothing to be done that was not covered under warranty, pulled my car early from the shop due to the service and cost. Somehow still ended up with almost $400 bill. Have called to speak with manager twice with no call back."

"Service department seems knowledgeable. I Travel for work and have been waiting for adviser to send me link to pay online as said. 2 weeks now but staying in the hopeful it's completed this time at this Ford service department."

"I recently purchased a new 2022 F-250 and absolutely love it! I shopped around at a ton of dealers and was given the run around and all sorts of shady sales tactics. I went to Sam Pack in Lewisville and worked with a sales rep Chris Johnson. He was amazing to work with… I got the truck that I wanted for the price I wanted and a fair deal on my trade in. I highly recommend checking out Sam Pack if you are shopping for a vehicle.. these folks treat their customers right!"