Schlotzsky's

"Went to the drive through pulled up to the window. Woman looks very dirty hair not clean. Didn't even tell me the price. Just waited on my card took my card. Never greeted me, never said hello. Nothing's said in the drive through waired for twenty two minutes for2 pizzas"

"Original review: I used to love this place, but I found a STAPLE in my food. A metal staple. I took a bite and felt something sharp. I was shocked when I pulled it out, and it was an actual staple. Thank God I didn't swallow the staple, or it stabbed me. I called and told the manager, and all he said was "Okay, thanks" and that was it. He didn't seem at all concerned. Didnt ask if I was okay or even offer to remake the food or give a refund. He didn't even sound surprised... I won't be eating there again. UPDATE: I was contacted by corporate manager and they apologized for my experience. Said they were sorry it didn't meet mine or their expectations and gave me a full refund. He was very kind, and I appreciate his help. This will be used in "training." Unfortunately, I'm still not comfortable eating at this place, given the store manager's complete lack of caring."

"Incredible sandwiches made with sour dough bread that is out of this world. This location does the original Schlotzsky's in Austin TX proud. I love the medium sized original with their organic potato chips!"

"Service is atrocious. Made an online order, paid for it, and realized I made an error. I needed to change it, but the guy that answered the phone insisted to the manager that it was a door dash order, even though it wasn't, and that it couldn't be changed. He refused to help, even though I told him three times it wasn't a door dash, and the app says to call the store to change an order. Thankfully the manager answered the phone and squared it away. If you're in food service, and can't even try to rectify something, get another job."

"I ordered the Sammy sampler. For the 4 sandwiches I ordered the chicken avocado, no complaints except for( very little avocado ), a beef and cheddar the bread was hard and not eatable on one side, a French dip and ( got no a’jue sauce, ) and lastly a turkey bacon. ( No complaints ) and a salad ( the salad was good ). Additionally I had two miscellaneous charges on the receipt. I asked about it and the manager ( Arlene seemed irritated and didn’t want to refund me the charge's, stated I don’t understand what you don’t understand about the receipt.) After discussing and reviewing the receipt she gave me a partial refund for the charge's. I wasn’t aware of how messed up the actual food was until arriving home."