Payne Weslaco Ford Service & Parts

"Very well taken care of from beginning to end. Always someone there to answer questions and offer advice or offers. Very friendly customer service and timely vehicular service. Will definitely keep coming back to service my vehicle here."

"Friendly,helpful staff but lacked the equipment to complete all the services due for my F450 Super Duty. A bit disappointing since they are a Ford dealership. Waiting room was comfortable. Services they could do were completed in a timely manner."

"I am a repeat customer. The Payne Ford folk’s always provide a very positive experience. They are very attentive to detail and you can always count on a high level of customer service from them. They always go above and beyond in helping you get the deal done."

"I wasn’t very happy with my last service at this facility. Service was good but upon inspecting my batteries i had a corroded battery terminal. The service advisor told me they would clean all my terminals on both batteries for 29.95. So I agreed to have it done for 29.95. When I get the bill they only charged me 29.95 to do it but there was a 15.12 shop charge for the repair order which I was not told about. So I ended up paying 45.07 to have my battery terminals cleaned. If I had known I would not of had it done. Service advisor said there was nothing he could do about the shop charge. When someone tells me they will do something for a certain price, that price is what I expect to pay. Needless to say I won’t be going back to this place in the future. I expect them to be honest with me when they tell me a price."

"We have been a loyal customer since we purchased our vehicle in 2017. Took our car there for all services, big or small, from oil change, inspection, to installation of a whole set of new tires. Currently have our vehicle in the shop for an engine replacement, and Mr. Oscar Gonzalez, the shop manager, as well as Mr. George Rivera, the service advisor, have been very helpful in making sure my needs are met."