Journeys

"Well stocked store. Friendly staff. My son likes to shop here for on trend shoes."

"Go to Journey's at Stonebriar Mall and see Lauren she was at the kids store but now upstairs. She's the manager and is beyond amazing and will help with absolutely anything. Lauren is very knowledgeable and knows what type of shoe would be best for the occasion. She is great with fashion and is happy to give you advice as to whether the shoe you choose will be a good fit and if it's not she'll show you what would be better. And she is honest. I would recommend anyone looking for honesty on shoes, boots, or anything else to go see Lauren at Journey's in the Stonebriar Mall in Frisco TX. I will definitely be back for all of my family's footwear."

"I had the best experience yesterday at JOURNEYS that stonebriar Mall! First off the employees were so helpful,kind and listened to what I needed and wanted. I came in to exchange a pair of crocs that I got, and they were just not what I really wanted so I went there and spoke with a manager who is super helpful and so sweet. You could tell that the employees really listen to her and follow her direction.., everyone had great customer service was went above and beyond to help me and with all the help that they provided me and made me feel like I was the only person in the room I actually upgraded to a pair of UGGs that I absolutely love they are so comfortable and cute and they have the style of the crocs, but much more fashionable and even though I had to pay a little bit more money I am so happy and pleased with my experience at JOURNEYS and will definitely come back and just want to say that Michelle was so nice and courteous and very helpful to me and she all around and was a very good employee. I hope that she gets recognition for her work, and especially the manager in there. She was rocking that Pink Mohawk!! But she was so helpful as well and I can’t say any more nice things about her. She was quick to help me and just made my day. Plus even though they were busy the entire time there she never took her focus off of what she was doing, which was helping me make a right out of a bad situation"

"Great service. Great selection. Kind helpful staff. & Cutest kids shoes"

"My friend and I went in looking for a specific shoe that we were both anticipating to purchase if they had our size. I asked for a size 9, my friend asked for a 7 and an 8. The young man brought me a size 9 in the wrong color, and proceeded to bring my friend a size 9 in a different color, when’s he asked for a 7 and an 8. I told him it was the wrong color and that he brought my friend the wrong size. He went back and got the color I wanted, but then told my friend they didn’t have her sizes she asked for. The lady next to us asked for an 8 in the same exact shoe, and the guy brought it for her. Upon us asking why they have the size for the other lady and not us, they just looked around and played dumb. Instead of earning business from both of us at $160 a shoe, they lost both of us due to their lack of attention and poor treatment. Not sure if they’re profiling us because we’re young women, but they lost two customers who avidly buy shoes. If you’re looking to be discriminated and told false info, this is your place!"