Great Clips

"Worst place to cut hair, they don't know nothing about hair cut."

"I've been going to different Great Clips locations my entire life and I have never been done so wrong before. I have gone between long hair and a long bob for the past 12 years and today I decided I wanted my long bob back. I signed in online, went into the salon, and was sat with an older lady named Lisa. I showed her how I wanted my hair cut right above my shoulders so it sat around my jaw. She showed me with her comb where she was going to cut, I told her it was exactly right. Then, she readjusted her grip and cut over an inch higher than we agreed on. After that, she moved to the other side of my face, measured in the mirror, then cut my hair all the way up to my earlobe. I immediately told her it was much shorter than the other side and she told me she just hadn't evened it out yet. Lisa proceeded to cut all the way around my head at different lengths, leaving some long strands down my back but somehow managing to cut off all the hair at the nape of my neck. I told her to stop, got up from the chair, and asked her why she would cut my hair so short because it wasn't what I asked for. She said that what I asked for wasn't a bob and she was doing a bob. She continued to insist that I just wasn't allowing her to finish and that was the only issue. When I became upset, she offered to let a coworker finish. I left the salon without allowing anyone else to touch it and found a professional that could take me immediately. Speaking with the next stylist, she couldn't believe the damage that had been done after I asked a woman to cut a straight line around my head. Lisa is an unfit stylist and shouldn't be attempting to work with clients. This was just shameful. The lack of accountability at this shop is disgusting. I will never be back to any Great Clips for the rest of my life."

"Just had my hair trimmed at the great clips near cedar center, worst experience I have ever had. The woman that cut my hair seemed rude and kind of hateful. She did not speak to me the whole time she was cutting my hair except for when she asked me whatchu been puttin on your hair???It just had hairspray in it and when she was through cutting it she didn't even dry it and it was wet from where she had sprayed water on it. l had to ask her to dry it and when she got done it was still wet. I have been going there for 12 years but I will never go back. Somebody needs to do something about her if she is rude like that to all of her customers they just lost my business."

"My boyfriend was a customer at the store and he was very happy about the results but he also said that he was very disappointed with the outcome because he didn’t expect it to be so much money for a simple haircut and that it wasn’t worth the money and his time to make the decision to go to the salon. He was very upset about the results"

"No matter which Great Clips I go to, I am always treated with respect. I care for individuals with intellectual disabilities and they really have a good time and notices the staff from Great Clips helping them the best way they can. Great service, awesome staff with skills"