COACH
8687 North Central Expressway, Dallas, TX 75225
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
8687 N Central Expy Suite 1220, Dallas, TX 75225, United States
About the Business
COACH is a renowned clothing and jewelry store located at 8687 North Central Expressway in Dallas, Texas. With a reputation for high-quality and stylish products, COACH offers a wide range of clothing and accessories for men and women. From luxurious handbags and wallets to elegant jewelry pieces, shoppers can find the perfect accessory to elevate their wardrobe. The store provides a premium shopping experience with knowledgeable staff and a welcoming atmosphere. Whether you're looking for a timeless piece to add to your collection or a stylish gift for a loved one, COACH has something for everyone.
Reviews
"I traveled to this store from another city to have tags and initials placed on my two crossbodys. They didn't do the service because according to them they were two people short and they couldn't pull someone. However, they serviced other customers and they weren't busy! But I was told to either leave it with them and travel from another city on another day or they could mail it to me! They were so busy but the manager was in the back of the store to later come from the back. It's all about their profit what they deem makes since for them. All customers should be made to feel valued."
"The customer service of the NorthPark location was absolutely wonderful. I had come in for the custom monogramming service and was helped by Morgan. She was incredibly attentive, patient, and accommodating. She went above and beyond to ensure that I was completely satisfied with the end result. I highly recommend Morgan for her dedication to customer satisfaction and quality work."
"I feel compelled to write this review after reading a similar experience posted bellow. I was treated rudely and hastily during my visit two weeks ago. I went to inquire about a possible exchange request after speaking to customer service over the phone. I followed the instructions that were given to me. However, upon talking to the first sales person, she was confrontational and directive, dismissing my words before I finished talking. I started sweating as I felt embarrassed given that other customers were present. In the end, they spoke to the manager in “the back” who had been with Coach for “8 years” and decided that they could not honor my warranty exchange request. I called customer service and they confirmed that I should have been able to return my defected product. They even instructed me to submit feedback via their corporate contacts online. Do not shop at this coach location!!!!!"
"Thank you Victoria, for being so kind an patient and helping me with my selections today! I came into this store with no clue of what I was going to buy and Victoria helped me the whole way through and topped it off with a bow and personalized tag! Her level of customer service is unique and unmatched! I will return to this store soon!"
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