Louisville Honda World

"Outstanding dealership from sales to service to parts. Service department is highly recommended. Excellent, reliable work and very skilled technicians. Leadership stands behind their sales and maintenance. Very pleasant employees who do the utmost to ensurexa 100% satisfaction experience. If something is not right they will do everything to make it right. Have bought two new cars at this dealership and three Honda vehicles are serviced regularly. Recommend Honda World without any reservations."

"Our car buying experience was great start to finish!! The staff was very attentive and worked diligently to assist us in finding our perfect car at a great price. Highly recommend Chris Howard at Louisville Honda World if you are in the market for a new car"

"My service was absolutely SEAMLESS! At 62, I am somewhat jaded when it comes to expecting wonderful service from anyone lately. I could not be happier with this entire experience (I broke down on the highway an hour from home and needed an extensive repair on something unusual). Scott was wonderful. From first contact on the phone, to handing me my keys when work was complete. Truly a professional but with a great personal touch. Honda World needs to make sure they hang on to this man, he makes a great impression for their business. Thank you Scott!!"

"Made an appointment to see a specific vehicle online. Received a call one minute later verifying my credit application, which I did NOT submit. The only thing they had was my name and phone number from the appointment. Calling to "verify credit" by claiming that an application was already started is overstepping. Instead I said I didn't start any applications and I was only wanting to test drive a car. So she scheduled the appointment for later that afternoon. I was driving from Ohio which I told her so we scheduled it for 4 hours out since it would take that long to arrive. But once I got there, they said the car was "in the shop" and wouldn't be ready for two more days. Well it would have been nice if someone told us that when we made the appointment! What a waste of an entire day driving. Then they said I could see it a few days later, like the 200 mile drive should be easy to make again... If Best Buy can tell me over the phone if they have a TV in stock, then Honda World should be able to keep track of a $25k car. This IS 2024 after all."

"Purchased a new CRV from Caleb. He was a dream to work with!! Even after receiving an insanely low offer for our trade in that Car Max offered us over 200% more for, he was able to increase the offer and rectify the situation after we left, so decided to return. Our finance rep Cam was incredibly professional and personable. I’m giving a 3 star review because of the botched offer, and the fact that the gentleman Anthony (?) that did our final setup with the car, even though kind and thorough, actually had me come to this review page, enter a five star review, and told me to say good things about him. It really caught me off guard and I thought it was pretty gross behavior. So this is the edited, new review."