Alpha Auto Center & Transmission 10140 Montana Avenue, El Paso, TX 79925

"Please do not go here! I made the mistake by believing all the other good reviews on this auto center. The owner is a cheap person and will charge you an arm and a leg. I just wanted my knock sensor to be replaced but call after call happened from the owner saying I needed to replace a lot of parts. Since my truck is old I believed them. At the End the owner ended charging me $2,500 when the original quote for only the knock sensor was $450. I asked for a detailed receipt but got a hand written receipt that only listed the parts replaced and no price attached to the parts or any explanation of the cost of labor. They also changed my oil but left the drain plug loose. The next day I was driving to work and all my oil started spilling in my job’s parking lot as soon as I parked at work. I ended up having to buy oil. The next day I showed up had them fix my drain plug. They began to lie to me saying that the plug was stripped when it was not because my friend who knows about mechanics checked it and said it was fine. I also told the owner to reimburse me my money for the oil I had to buy. The owner said that it wasn’t his problem and did not do it. I had no choice but to pay the owner since he was not being helpful or honest and my truck is my only means of transportation for work. DO NOT GO HERE. Later on I did more research and found out there were complaints about this company with the Better Business Bureau. They all consisted of the same experience I had. Also the owner is not professional or polite. He screams and cusses at you. I will never ever go here and I hope you all learn from my mistake. He also does not file any paperwork and they only accept cash. Now I understand why they only accept cash because they are so shady."

"BEWARE! Do not take your vehicle here we almost crashed due to their negligence leaving our lug nuts loose and the pics are below on my 64 Impala broken drum, studs, and whole braking system in the rear. To think we paid a $4,200 dollar bill to have the car was sold unnecessary repairs and upgrades just to be fooled and ripped off please learn from my mistake and do not use these thieves!!"

"Alpha Auto Center & Transmission exceeded my expectations with their exceptional service. The staff was knowledgeable, friendly, and went above and beyond to address my car's issues promptly. The transparency in communication and fair pricing added to the overall positive experience. I highly recommend Alpha Auto Center for their professionalism and top-notch automotive expertise."

"Great service! They right away attended me. All the questions I had about my car were answered. The prove I was given was a great deal! I highly recommend this place for your car"

"Really great service! My visit there was so pleasant, I knew what was happening at all times, they were so helpful explaining to me what was going on and how we could fix it. Great prices as well!!! I would’ve never thought that I could be this happy with someone’s work, really fair prices for the great work in good amount of time. Definitely would recommend!"