VIP Auto Rentals 500 East 4th Street, Big Spring, TX 79720

"They were able to get us a rental for a week. The vehicle was very nice and we had no problems with it. The office staff is very professional and easy to work with. Highly recommend!"

"I broke down on a Sunday. I had to get a get my truck towed home. VIP auto rentals opened on a Sunday, and I was able to get a vehicle. Great customer service."

"I can not say enough about how amazing VIP made my car rental experience, so easy, polite, professional, such a cute and clean newer model car. I will not go back to a bigger rental place again. They will always have my business!!"

"Make sure you read the fine print in the contract! They will NOT inform you that if you exceed your daily mileage limit, the price is 150% more, post pay verses pre pay. We rented a compact Kia Soul & put 2700 miles on it in one week & it cost us over a thousand dollars. Be very careful with your mileage. We tried to give our business to a family owned company & quickly realized we should have stayed with Enterprise or Avis who gives you unlimited miles & THEY PICK YOU UP FOR FREE!!! These people won't even do that after over a $1000 charge for the week."

"Everything was good until I dropped off the car, the prices were high but it was much close than any other alternative. I read over the penalties in the contract and they were a little scary so I was careful with the car and the condition it was returned in. I called to let him know that I would be turning it in at 5pm , (finding a second driver was challenging) I wouldn't recommend returning a vehicle at closing time because he was completely different from when I picked it up. He went to get the mileage and locked it up after, he came back in and informed me that I smoked and had a pet in the car which is ridiculous. There was no pet in the car while I had it and I don't smoke. I though he was trying to charge me up but he didn't so I'm not sure what his goal was but I didn't like being accused. I can't recommend using them though."