Caliber Collision 185 Arnold Drive, Shepherdsville, KY 40165
About the Business
Caliber Collision in Shepherdsville, Kentucky, is a top-rated car repair institution located at 185 Arnold Drive. With a team of skilled technicians and state-of-the-art equipment, Caliber Collision is committed to providing high-quality auto body repair services to its customers. Whether you need minor dent repairs or major collision damage restoration, Caliber Collision is the place to go for all your car repair needs. Trustworthy, reliable, and efficient, Caliber Collision is dedicated to getting you back on the road safely and quickly.
Photos
Location & Phone number
185 Arnold Dr, Shepherdsville, KY 40165, United States
Hours open
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"They did a great job on my car, loved that I got weekly progress reports and my car was done earlier than expected. Great first time experience with Caliber. We definitely use again"
"It's sad when little things sour an impression and a review. I was told that there is a lifetime warranty on repairs. I had to take my repaired vehicle to the Mitsubishi dealership to have it be properly reprogrammed. That was on Dec. 4. I am still waiting to be reimbursed by Caliber for the $99.11 i paid out-of-pocket to fix their error (beyond the deductible). I aubmitted the receipt that day. The car had already been at Caliber beyond the estimated due date. After picking up my vehicle that was stated to be completed at Caliber Shepherdsville, KY , the tailgate (liftgate) would no longer function. The recalibration programming was performed incorrectly; while the tailgate was not affected by the collision, it was affected by the incorrect programming. (The vehicle was repaired nicely otherwise.)"
"Very impressed with this repair shop. Staff was very helpful and friendly during this process. Kept me updated with multiple text weekly on repair updates. Car looked amazing at pick up."
"Made an appointment for an estimate multiple weeks in advance. Told them I would drop car off the night before. Called late morning the day of the appointment and they hadn't even checked the key drop to know the car was there. Come 4pm, they are calling to ask if I need my car back the same day because they haven't looked at it yet. Arrive before 5:30 (closing) to pick up car and suddenly the manager wants to get the estimate done. To do properly would require a lift and no lift was available. So he crawls under and takes a bunch of pictures and my email to send me an estimate. It has been over a week and still no estimate. Clearly they are taking on more work than they can handle and have poor organization. These are all problems that never existed with the prior company that was here."
"10/16/2021 on Gene Snyder being behind a concrete truck a concrete truck sprayed Unknown powder all over my Infiniti G35 for which. I had to take to the body shop at Caliber Collision to get an estimate to figure out how much it was going to be to restore my car back to original condition. To my surprise they were extremely reasonable .Mike & Dennis the fellows who wrote up my estimate were great with explaining everything in detail about my car & Yasmin the young lady behind the counter with the drop off procedure & my paperwork for insurance procedure for what I needed , My Infinity looks great now it's just like it used to be and I couldn't be happier THANKS to EVERYONE at Caliber Collision."
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