Valvoline Instant Oil Change

"So fast it'll make your head spin......and then you drive off with fresh oil"

"I have been going to Valvoline for years! Always a good experience no matter where I go. Until I came to this location. The first time I came the gentleman didn’t speak to me and gave me short answers. I thought nothing of it and just thought he was having a rough day. Well fast forward about 3 months and I need my next oil change. I come back here because it’s in route to some other errands and this was probably the most uncomfortable experience. First off I told them I had only come for an oil change. When this new guy tried to upsell me on some wipers I said I wasn’t interested. Furthering the service he asked if I wanted another service done. Me being interested I asked how much it would be with the oil change. He told me the price and I said sure. Not long he came offering another service. So I asked what it brought my total to. It was double the price. I asked why the service was that much and he explain the other service I agreed to was X amount. (Told me that service in addition to my oil change was the set price but later revealed that was the price of the additional service alone). So not only was he not honest with me about the price, but he kept adding things to my ticket and trying to get additional services started without asking. When I asked to cancel all the services, a young woman comes out and asks what’s going on. He immediately takes over saying that I “misunderstood him” spoke very negatively of me while I’m sitting there with my window down listening to all he’s saying. when she came to me and asked why I canceled I tried to explain but he kept speaking over me. Finally when I got a chance to speak with her he kept interrupting and physically getting between us. Even to the point of apologizing and asked me how much of the service I could cover and he’d pay the rest. Nice gesture but only after bad mouthing me and only apologizing when his boss comes. I understand you have to sell things. But not to the point of being dishonest and coming correct when your boss is around. Will not be coming here and have been debating about coming back to valvoline at all for that matter."

"Went for an oil change, the whole team was polite, friendly, knowledgeable, and fast. They answered all my questions. I was very happy with the service and will definitely use them again."

"We got oil changed today and whatever else needed. Want to shout out to Caleb, Austin, Jason, Michael and Halie! I have nvr met such courteous young adults as these. Polite, and so nice. Refreshing. Thanks guys!!"

"Once I started going here, I knew I’d never go anywhere else to have an oil change. They truly care about their customers! Very friendly and professional staff. Prices are great considering the quality of their service, job performance, communication, and peace of mind knowing their work is reliable. Received a token for a free car wash, too! Highly recommend!"