Taco Bell

"We got there and no one is at the front, but you can hear voices. Ghost taco for real. We had to order from the touch screen menus which they have two at the usual counter where you order your food. This is new for this Taco Bell with counter kiosks. No one even acknowledges you've entered the building. It took them about 15 minutes to make the order behind laughter and a good time where they prepared the food. When the young lady brought my food to the counter she called me several names besides the one I put into the kiosk and put the bag on the counter. Sir, Ma'am or okee doke would have sufficed. I asked for my missing chips in the bag and I guess I looked disgruntled and the young lady told another employee coming in, "hand him that." The food was terrible and I watched the young lady get confused on whether we were drive thru or dine in. The whole escapade was unreal. The employees need better management and some sense of etiquette or what the old folks called common sense, but here is a prime example that common sense and etiquette are rare these days. I'm ghosting them"

"I order a big box meal deal and the taco was broken and put in upside down so half of the taco fell in the bad, the chalopa break was like dried toast, the hard taco had a spoiled oil taste as well as the nacho chips. They had messed up the whole order on details like I wanted sour cream and they didn't put it. Worst taco bell ever."

"I've been to a lot of taco bells. I travel a lot. The workers here are happy and helpful and actually enjoy their job. The place is clean and the drinks actually tasted like they used filtered water. The food was made well with sour cream actually spread across the shell and the whole of everything was properly distributed. This pla e is good but the people who work here make it truly one of the top taco bells I've ever eaten at"

"Done with this location! Horribly rude, got my entire order wrong after I repeated it four times, didn’t include napkins or sauces. When I explained the issue I saw on the screen (they specifically ask if the order is correct) the person who took my order who was already being rude just insisted she didn’t know how to ring up the food, so she got a manager. The manager insisted I ordered incorrectly. I explained the person said they couldn’t hear me three times and the manager stated water had gotten in all of the headsets and they couldn’t hear. I thought, okay, well no worries they’ll fix it at the window. The manager again insisted I didn’t order correctly, but she said she fixed it. I was so taken back by both of their behavior, I didn’t check the food. The drink was correct and they usually get that wrong, so I don’t think anything about the food being wrong until I took a bite. The tacos were missing sour cream and tomatoes and the meal was not made to my only request. The meal automatically came with two hard taco supremes, that means sour cream and tomatoes, right? I went all the way back to the location to be yelled at that I didn’t order it correctly once more, even though the receipt showed my exact order. I didn’t even have a chance to say the tacos were missing sour cream and tomatoes before they slammed the window in my face. There were no napkins or the sauce I had requested even though the sauce was on my receipt as well. She came back patronizing me and tried to force me to take just one of the three items I ordered and not fix the whole meal, so I asked for my money back instead. They could have offered sour cream and tomatoes on the side or something, but they were too busy getting angry that I asked them to fix the order. She insisted again that I just need to learn to order it a certain way from here forward and I showed her the receipt as she asked and pointed out that I did order it correctly. I left hungry and with a bag of food I have to trash because I have food restrictions. I had plans to leave a survey, but the manager stole my receipt."

"Dirty tables. First order not made. No apologies offered. Store manager couldn't be bothered to speak to us. App glitched duplicating one of our items.. Asked not to use app by more than one associate. Second order destroyed. Associates asked what was wrong with destroyed items. Food returned. Bathroom nasty. Took pictures of everything. Left the duplicated items. Called taco bell customer service. Market manager never followed up either. Pictures of two quesadillas on their side of hot plate were the duplicated items asked left to be there without refund or apology. Stay away. 3/31 update- twice now the hotline has asked the Market Manager and Store manager to speak with me. Twice hasn't happened. Enclosed is updated pictures from 3/31 its even dirtier than before! Posted a night and day review about Martin location much better there please road. My order at Union City location was a burrito and Quesarito and they were indiscernable from one another."