Subway 1410 Versailles Road, Frankfort, KY 40601

"Placed three to go orders in the last month, each order same issue. Toasted food is cold and a lack of quantity when they make your sandwich. Skimping on meat to where you feel like you’re just eating bread."

"Warning to app users: This location doesn’t follow the app instructions or guidelines. Didn’t bring my order out at all after 10min of it being ready and me confirming I was there. Once I walked in they were all standing around not doing anything as no other customers were in line. I was told by the owner that I was supposed to pick up in the drive thru when that was not what I selected nor what the app said. My sandwich was incorrect, missing toppings and not cut in half as requested. Customer service was very poor and they refuse to participate in deals or sales. All other subways follow the app as instructed."

"I needed an alternative to BBQ for a graduation gathering and a neighbor mentioned Subway. I reluctantly made the call and found Gina was extremely helpful over the phone, so I decided to stop over and discuss my needs in person. I have not been in a Subway store in a long time and I was amazed at how clean and tidy this store was!! This made me feel better about my choice and Gina gave me a menu to view as she helped others. Once I decided on what i wanted, Gina was great at helping close the deal!! I picked up my order a few days later and it was exactly what I ordered. It was neatly packaged and everything looked like it had been made with care. I was extremely impressed!! I HIGHLY recommend this store (other area stores never answered the phone) as it exceeded my expectations. Subway made my gathering great!"

"How do you mess up a veggie Subway sandwich? Just ask the people at Jett Subway in Frankfort. It was an online order with everything printed on the receipt, yet no mayo, no mustard, no oil, no vinegar, no salt, no pepper. Just messed up my lunch."