K&G Tire Discounters 4306 Kentucky 146, Buckner, KY 40010

"Context: Have been getting oil changes at this location for quite some time now. I received a full synthetic oil change from this location a ~4 months ago. Drove the vehicle ~5600 miles after the oil change and the motor seized up on the side of the interstate. After taking it to Tri-County Ford in Buckner, KY, they told me that the reason for the issue was the drain plug had come lose and fallen onto the skid plate which sits just beneath the engine. Ford Motor Company has stated in their owner's manual that they recommend changing the oil every 7,500-10,000 miles on conventional oil, meaning full synthetic should be even longer. We, along with the dealership, have contacted Tire Discounters to see what they will do about their faulty and negligent oil change. We were told that because it was ~600 miles over 5,000 miles, still well under the 7,500 recommended by Ford Motor Company, they are not able to cover any amount of the repair cost. They are denying any responsibility for the oil drain plug coming unscrewed, which is interesting considering: 1. the drain plug is inaccessible. 2. The company that produces the car suggest, that if done right oil changes in 7,500-10,000-mile intervals are adequate. 3. Tire Discounters was able to reach this decision in just over 24 hours after being contacted by the servicing dealership. (Typical corporation(s)) Overall, I have previously used this location for most of my oil changes, and my father has been using this location since even before Tire Discounters bought it. I can confidently say that we will no longer be doing business with this company, nor will I be recommending it to anyone else as I previously had."

"This company is the best!! We love bringing our cars here. You can’t beat the price and the quality of service. They stand behind their products and their customer service is next to none."

"I can’t say enough good about the staff there at K&G. We’ve been taking our vehicles there for over 15 years for not only for oil changes but for tires, rotations, oil changes, and multiple mechanical issues. With six children driving in addition to my vehicle and my wife’s vehicle we have plenty of experience. Steve and Greg are great to deal with. They have always been honest with us. For example, I have a 2022 F150 that was having some brake issues. It was outside of the warranty and took it in to K&G. Steve suggested I take it to the dealership in case the squealing was a known issue, and that it might be covered by Ford. That’s exactly what happened. Saved us quite a bit of money. I’m fairly confident you’re not going to get that type of honesty many places. We have two more kids under the age of 16 and plan on using K&G for all our future auto needs."

"Our family has been using K&G services for nearly 25 years. My father always remarks how appreciated he feels when he walks into their shop. They are always friendly and do a terrific job on repairs. We highly recommend them."

"This place is amazing! The staff is very helpful, and they do an amazing job! I have taken my car to diffrent auto repair places and they wear not very good. I can say with confidence. That this place is not only good, but gets the job done correctly."