Foot Locker

"tried to call ahead to check if an item was in stock and phone wouldn't ring. upon arrival the manager informed me that their phone had not worked in a long time. the young kid that helped me out with shoes was super rude and didnt know what a shoe horn was when i asked him for one to try on some shoes. once i was able to get him to understand what a shoe horn was he rudely informed me that they (a shoe store) did not have any shoe horns for ppl trying on shoes lol. i only give 2 stars (instead of 1) because the manager and the girl that was at the register were actually very nice despite the other kid who helped me."

"love how the cashier jasmin was helpful and she acknowledged my son on what he want it and communicated with him. love it ."

"Ordered shoes yesterday for store pickup. Received the email for pickup last night. The hours on the email - from Foot Locker - said they opened at 10. Drove over 50 miles - one way - to pick my shoes up only to find out that they don't open until 12. When I got the store managers attention through the glass all he would say was that they don't open until 12 and couldn't just give me my shoes because they hadn't been processed yet in their system. Which is funny because they most definitely took the money out of my bank account already. They were most unhelpful and unsympathetic for their mistake."

"Initially, we were not acknowledged. When we found the shoe we wanted, we got the attention of one of the salespeople. After that, every salesperson was asking if we were being helped or asked to help. I don't know what was happening."

"Attempted to locate a shoe that has alluded me but was unsuccessful. The manager and his staff was extremely helpful and polite. They provided alternatives and were very knowledgeable about the shoe. Special shout out to, the store manager, Fabian for having his staff well trained and alert."