Luxury Auto Works - Cedar Park

"Really professional process and execution at Luxury Auto. I've got a somewhat unique car, a Smart Car with 84k miles, and the Luxury guys found a number of problems with it. They have a great system of video documentation that made the repair decisions so much easier. They accomplished the work expeditiously and presented the charges with transparency. No hidden fees. My car is happy as am I."

"Great service at a reasonable price. Brett kept in touch with me letting me know progress. Will definitely use them again."

"I had the pleasure of working with Brett and Adam to repair a luxury off-road vehicle. I spoke with both of them about my repair needs and although 4x4 is not their area of specialty, they did take the proper steps to thoroughly review and inspect what I needed to determine if they could perform the work, to which they did and to perfection. Throughout the entire process, both were attentive and communicative and I couldn't have asked for a better experience overall. I highly recommend them!"

"After careful consideration I felt it was best for potential customers as well as the staff at luxury auto works to post my honest review. I’m new to the area so counted on reviews unfortunately Nice staff(Brett ) and enthusiastic at our first meeting, but hard to get a hold of from that point on(very poor!) , I had to call repeatedly , it took almost a month (convertible top service) for what experts since have told me didn’t need to be done($3100- battery(didn’t correct )- pressure sensor(didn’t correct) - module) ) there only needed to be a system reset. Was also told I needed $3000 worth of coolant repairs( hoses water pump thermostat etc ) (which I told Luxury had just previously completed by Sewell , who has since found a hose had come loose they apologetically covered under warranty. Their senior mechanic consulted with me to explain how most mechanics don’t know how to reset these convertibles so they just replace electrical parts) to try to resolve the issue Which is why I’m posting this review. I recommend be cautious , it may not have been intentional but you’ll spend a lot of hard earned money to pay for repairs that may not be needed if you’re not. I wouldn’t have posted this but since finding they wanted to charge $3000 for a problem that’s a loose hose it’s in the public’s and the luxury owners interest to know. Even as my work is under warranty with Luxury auto regrettably, I wouldn’t let them work on any of my (7) vehicles again."

"First time buyer and I must say i was a little leery at first buying a luxury car from a non traditional dealership but I had a great experience, John was a professional and very customer friendly. Bought my first high end car and I overall they gave me VIP treatment. Definitely would recommend John E. as your guy."