Walmart Auto Care Centers

"There is no supervision, much less empathy for the client. It is the third time this month that I have come to this place to try to change the oil in my car and on all three occasions it is closed, you try to ask and no one answers the reason"

"Auto department is a joke. Zero leadership out there. They knocked out 3 cars in 45 minutes. Then took 1 hour for the car in front of me. Then did mine in 15 minutes after I lost my patience at the 2 hour mark of waiting. I'm very concerned They messed up my car or didn't do the oil change at all. Trash service."

"I just had to write in a review about this particular location, after receiving really wonderful customer service from Grey, the Store Manager, and Roy, the Service Technician. About 2 months ago, I brought in my truck because it had a dead battery. I had been having a horrible time that day trying to get a tow company to my house to tow the car and finally got it up there. Once there, a sales associate in the car center informed me they may not have the additional cable my battery needed to fix the connection issue I was having. Grey, the manager, stepped in and asked for help from Roy, one of his service technicians. They were both able to help me out and got it fixed. They really did a wonderful job in going out of their way to make sure my truck was back and running again. Thank you both so much for the wonderful customer service and for treating me with such kindness and respect. I will most definitely be back to your location and greatly appreciate everything you did. Thank you!"

"This is one of the most inefficient auto care centers. Several people constantly walking around doing nothing while two other people actually do the work. Then you have supervisors or managers that walk around and talk to the people the standing around talking they get nothing accomplished. Walmart should shut down all these centers as it can’t be profitable for them with all the labor wasted"

"Not sure what happened. Went in for a typical service visit: oil change, cabin air filter, tire rotation & balancing. No issues there, they did a decent job & called out an issue they saw with the rims. That said, after i got the car back, the glove compartment now drops like a rock like old wagons, perhaps they missed putting a spring or something back after replacing the cabin air filter. Also, the wipers somehow were damaged & now need replacement. You don't realize this for days with Texas sunshine. Not sure if I can recommend for anything beyond basic services."