Chicken Express 691 South Walnut Avenue, New Braunfels, TX 78130

"I bought the 12 piece meal bone in chicken, but the chicken was OK. To be honest, it was very greasy and kind of soggy. The chicken texture was also a bit gummy. The okra and fries were good, as well as the biscuits and rolls. In my opinion, the chicken strips are a much better choice than the bone in chicken."

"I will admit I'm hard to please food was average not bad not great not worth coming back for. Docked some stars due to feeling rushed and not so friendly. I will probably not come back but I'm not entirely disappointed either. Get some friendly staff and maybe lower the prices a tad and maybe I'll try again. Until then Popeyes and Cains both are a better deal, quality and service."

"You can never go wrong with Chicken Express. Little hard to get into right now in New Braunfels Texas because of construction in that area. But it was definitely worth it. Nice atmosphere inside it was clean. The lady working the counter was very friendly. Chicken tenders were absolutely awesome. Mashed potatoes gravy in a roll. Sweet tea cannot go wrong with anything at Chicken Express. Highly recommend"

"Ordering via the drive through was frustrating because the employees apparently couldn't hear me very well. I'm not soft-spoken and I don't have a loud vehicle so I'm not sure what the problem was there. After paying for our seven-piece tender meal (which was surprisingly expensive), my wife noticed that they didn't hear me order an extra side of mac 'n cheese. We ordered it immediately after receiving our food at the window and just waited for it. The mac 'n cheese was not good at all. It was flavorless, the "cheese" was very runny and the actual pasta (macaroni) was pale and colorless. It was not worth the wait or extra money. The chicken tenders were surprisingly good for not being very fresh but honestly they were great. I hope the pictures do some justice but the mashed potatoes were seemingly half empty. After pouring out the gravy, there seemed to be a scoop of mashed potatoes that was missing. I've had my fair share of mashed potatoes from Chicken E and this was abnormal. It is the new year, so maybe it's something new... The roll and the sweet tea were both delicious so they helped earn the "it was okay" review. After this experience though, I'm hesitant to return to this location and more tempted to go to other locations or just go to Cane's."