Big Al’s Down The Hatch 200 South Rogers Street, Waxahachie, TX 75165

"Came in at 1:30pm so the place wasn't busy. Ordered 20 wings and asked about sides? How much? As it's not listed on the menu. Waitress looks stunned and says. "They're all different" okay not the answer I wanted but we proceeded to ask, how much for a house salad? "or $4-5?" husband says okay we will take that. She asks what dressing? What do you have we asked again? Ranch and Blue Cheese. Do you have Thousand Island? No ranch and blue cheese she responds. Ranch we answer. Then she asks do you want a side? My husband says no just the salad. She responds "oh you want a salad?" what dressing? And then she has to think what salad dressing they have. When the wings came out. Several were undercooked and red inside (See pictures) as he attempted to eat some checking each one, finding more and more undercooked and the bite or two we did have tasted like old chicken. When she finally came over to check on us. My husband showed her the undercooked wings and said just take these off my ticket I'll eat the salad and pay you for it and the drinks. Her response was " I can't just take them off. I'll have to talk to the food manager. We'll apparently she talked to the food manger because next we know she drops off the bill and walks away. A little upset. But we were only charged for the salad and a diet coke (not a tea - (but maybe their the same we didn't care enough to argue at this point)"

"Well…..it was “good”? I went “off hours” so there was hardly anyone there. I got good service. The corn nuggets were quite yummy! The shrimp on the po’boy was good but the sandwich lacked flavor. Just mayo & lettuce. Much, much better in Galveston. The sweet tater fries were good. Crispy. Which was nice. I got a “Tall” beer for $8.50. Gotta hope they have better prices during happy hour."

"I had reservations about this restaurant due to the poor quality of the photographs on Yelp. But I'm definitely glad I joined my family on Sunday, Funday. Our waitress was phenomenal (I don't remember her name), but her hair was black & blonde. Everything was delicious, fresh, hot, and reasonably priced. I ordered a pizza with a Tokyo iced tea, and my lady ordered a chicken quesadilla. It is truly a cool environment with plenty of televisions to enjoy any game."

"I think the owner has given up, here’s my honest review. The billboards worked and we exited and drove into town and into the restaurant. The staff were amazing and helped each other out. My wife and I ordered sweet tea, it was delicious, but the billboard money must have dipped into the cup fund. I’ve only seen cups that small at a dentist, used to rinse your mouth after a deep clean. Photo attached. The ribs were promoted, so I got them- sides were macaroni and mash potatoes. I was embarrassed for them by how grainy the mash potatoes were, as if they were proud of using boxed mashed potatoes. See photo, you can see the flakes, needs more whisk, come on guys. No added heavy cream or real seasonings, it was so basic, like nobody cares back there. The mac and cheese was great, only because I actually like velveeta cheese from the box. Homemade Mac and cheese and real mashed potatoes is not hard and is expected from a restaurant that has several billboards on the highway and boasts that notable people travel to visit this establishment. I love black owned restaurants because the food has such pride, but the obvious lackadaisical shortcuts wasn’t worth the exit from the interstate. The ribs… see photo. They don’t even put the sauce on the meat, they called it BBQ ribs. The ribs were nice and tender, but it’s obvious they were frozen for a while. The bread was amazing, and my wife loved her fried chicken and fries. Overall the food was ok, we left full, but it was more like mom whipping something together last minute, not a restaurant that has passion for the product anymore. And the cups… come on. Good luck on your endeavors"

"Just so happened to be in the area & wanted something different. It was a really nice place to experience. It's well laid out & they really attend to your needs. We also met Big Al & he was very personable & also asked us if we needed anything & made sure we were taken care of. The food came out in a timely manner. The Big AL Balls was the best thing we ordered. We would like to try some of the other things on the menu. The jalapeno needs to be cooked a little more so that they're not so raw & a little more bacon on it, but it taste really good."