Whataburger

"Food is pretty good most of the time. Really need to work on speed though. With nobody in line you can still wait 15 minutes for one burger."

"We were THE ONLY people inside the restaurant. And yet we waited nearly 20 minutes for an order that was wrong when we finally got it. Our kids meal wasn't there. Had to wait some more. Finally, an employee was leaving. He looked at us, then turned around to get our order corrected. He was the only employee concerned with how good the service was."

"Too many kids working that don't know a thing. Waited at the counter while everyone looked at me until finally I got " I guess I gotta get the counter." Service slow. I seen one gentleman finish his drink before he even got his meal.Everyone asking questions on what to do now. RETRAIN these kids !! Had to listen to a young man ask over and over if it was okay to drop regular chicken in the same grease that he had dropped spicy chicken in. One young lady cut the line just to take her own order and then demand the boy to drop her fresh fries. Just too many kids. No real training."

"Ordered specialty burger. Sweet and spicy bacon cheddar burger. Sub the bun for a tortilla. Apparently was an issue I did that. Even though of all the years I have eaten at whataburger and also use to work there!!!!. Having to sub a bun with a tortilla was never a problem. Just put it to the side. Which they did but. Had to give them that option. To make matters worse all the ingredients was not present. Like my bacon that is included in the cost. So I paid for something I did not even get. I'll be going to my usual location. This one is not worth going. Only reason why I'm not asking for my money back. Is because I believe even that would be an issue."

"Visited in the drive thru. The line moved quickly. My custom order was prepared hot and per request. Associate was courteous and professional. My food was good. I've always received better than average service at this location."