Walgreens

"The pharmacy staff is the most unprofessional I’ve ever encountered at a Walgreens. Zero tact or customer service. For the number of people working I’m appalled."

"Drove 35 mins to this location to pick up 4 prescriptions called in by my doctor. Get home to find out they only put 3 in the bag. I called and was given several disturbing excuses why 1 prescription was left out, from “it was busy” to “lots of clutter on the desk and it was buried under papers”. The Walgreens employee on the phone said they could have the prescription sent to me “same day” FedEx since they had made the error, so right before the call ended I asked if it was going to be delivered today “same day” and the answer changed to “tomorrow delivery”. I recommend to the employee that they discuss this with their supervisor along with all the excuses they gave to me so it wouldn’t happen to another customer who is in need of medication. The employee immediately hung up on me. I’m seeing now why this location has a horrible Google rating of only 2of5 stars…so now I am forced to make another 1 hour round trip drive to pick up my 4th prescription the pharmacy employee left out. No one should ever be placed in this situation when it comes to medical care."

"Walgreens pharmacy Alvin tx is the absolute worse!!! You get a live person on the phone, give them all the info they ask; DOB, patients name, etc… please hold on, then you’re on an ETERNAL HOLD! Finally someone picks up the call and ask if they can help me….seriously?!?!? Need to find another pharmacy, all I can say."

"I was to have my meds delivered, due to Christmas Walgreens scheduled delivery on that day. I got a text on Christmas that said was being delivered and then canceled, I understood and figured I would get it the next day. I called the first time and the woman said she had it in her hand and would send it out. I called back and 2 different times they said it was picked up, called back a 4th time and they said it was there and I asked if I could just come get it, she said that would probably be a better choice. So I sent my wife to get it, she waited 30 minutes in the drive through to be told it was not there. She went inside and waited another 30 minutes and was able to get it…all day deal….and several other times meds weren’t ready when I had submitted the day before and on the app it said pick up next day by certain time….place needs to get rid of everyone and get people that actually care about the job they are hired to do…"

"The entire pharmacy staff is very incompetent. Everyone that I have had an encounter with lacks common sense. I’ve been trying to get my medication filled for almost 2 weeks some smart person there cancelled it. I transferred it to Walmart pharmacy. Have your prescriptions filled here if you would like to die."