Suitsupply - Custom Suits Dallas

"Marvin was incredibly helpful! He helped me create a really clean look for my wedding! He was attentive to what I was looking for. He also knew a lot about the etiquette of tuxedos and how things should fit. Highly recommended. I can't wait for my tuxedo."

"I went into Suitsupply this afternoon to be fitted for my first ever suit and left extremely satisfied! Christian was more than willing to walk me through my options regarding what I was looking for and he was super kind and offered the best advice for me to make my decisions based off of. I would highly recommend that if you're looking for a new suit or anything that would require some in-store help, Christian is the guy to go to!"

"I recently had a disappointing experience at this establishment. Upon arrival, I had a clear idea of what I was looking for and a flexible budget of $400-800, although I was prepared to invest up to $2000 for the right product. Unfortunately, the salesperson's approach was far from professional. Despite my attempts to communicate my needs and budget, the individual was dismissive and rushed the process, showing a lack of respect for my preferences and budgetary constraints. This behavior was not only unprofessional but also condescending, significantly detracting from the shopping experience. It's crucial for staff in customer service roles to listen actively and respond with empathy and professionalism, something that was sorely lacking in this instance. However, I have decided to rate this experience with 3 stars because the salesperson did show a change in attitude after I addressed the issue, offering an apology and complimentary alterations. This gesture, while appreciated, does not fully compensate for the initial negative experience but indicates a willingness to acknowledge and rectify mistakes. I believe this is a valuable learning opportunity for the staff member involved and the business as a whole. Emphasizing the importance of humility, professionalism, and customer-centric service can prevent future incidents like this. As a result of this experience, I will be exploring other options for my needs, with the hope that this feedback contributes to improved customer interactions in the future."

"Cardell was really nice and professional. I had a good idea what I was looking for and he did great helping me with styling pointers (shirt, ties, shoes suggestions) and a really nice coat to give me several style combinations. And, he had good pointers on the alterations as well. I got in and out under 90 minutes with a suit, jacket, two shirts, two ties, and socks plus the alterations."

"Mariel guided me through the process with aplomb. She helped guide me throughout the process, and it was fantastic. Due to her, I will be coming back for more outfits. I’ve told at least 10 people to go and ask for her."