Rally House Hurst
829 Northeast Mall Boulevard, Hurst, TX 76053
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
829 NE Mall Blvd, Hurst, TX 76053, United States
About the Business
Rally House Hurst is a premier clothing store located at 829 Northeast Mall Boulevard in Hurst, Texas. This store offers a wide selection of sports apparel, accessories, and merchandise for fans of all ages. Whether you're looking for gear to support your favorite team or just want to show off your sports pride, Rally House Hurst has you covered. With a friendly and knowledgeable staff, convenient location, and a great selection of products, Rally House Hurst is the go-to destination for sports fans in the Hurst area.
Reviews
"First time going to Rally House. Worst service ever. Manager looked right at me as I walked in, didn't say a word. Next customer got the "Hello, welcome to rally house". Every question was met with a short uninterested dismissive tone. On top of that I was looking for a specific size and there was very little in stock. The one item I did find that I wanted had a flaw and the manager wouldn't even give me a discount to make the sale, but instead took the item off the shelf to be marked down later I'm sure. Pretty poor service and attitude."
"Rally House always does a great job helping us. Today, Jan went the extra mile in helping us and was so courteous and kind. Connor was a huge help also. Thank you both so much!"
"Went in to make a simple exchange from a gift receipt. I presented the merchandise along with the gift receipt to the associate at the counter. The associate processed (in error) a full return for the original purchase to the original credit card. Unfortunately, the original purchaser was my best friend, and I did not have their credit card info. The associate told me their was nothing he could do without the original credit card despite being a gift purchase. At this point, manager on duty (Billy) steps in to provide zero additional value, but instead refers me to the Rally House "customer service number." I eventually made contact with the customer service representative, Kaitlyn, who could also not offer any resolution. I was told I needed to provide her with a return call number, and if I refused the call would be disconnected. I do not expect to be contacted, nor do I expect any amicable resolution to be offered. I have never felt less valued as a customer, and (based on my experience) I would never recommend that anyone I know do business with Rally House."
"Okay this was my first time in Rally House. Right off the bat, “Dillon” welcome to Rally House…. Knew what I wanted he stopped what he was doing. Took the time to help me. When we thought not in stock? He took the extra time to check his stock?!??? And he found exactly what this customer in his first time in this store he was looking for!!!! When you doubt the customer service? Someone raised right to be humble is still out there! Thank y’all for having an employee like Dillon."
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