Rack Room Shoes 138 Interstate 20, Weatherford, TX 76087

"Today, the store lost 2 sales from me. As soon as I walked in the door, I could hear plain as day the (I’m assuming the shift supervisor) (darker hair worn up in a bun) (was teaching another girl how to use the check out computer) gossiping, bashing previous customers clear as day with her trainee. I decided to just look a bit, as my toddler really needed some shoes. As I was heading towards the back, I saw a couple of shoes on sale and had a question. This same lady (dark hair/supervisor) legit rolled her eyes and responded in the most condescending way. I tried to view her name tag but she was not wearing one. I just felt she was extremely unprofessional and rude. I understand having a bad day, but come on… I’ve worked in customer service for years and would never do these two things. Took my business somewhere else. (And based on previous reviews it looks like I’m not the only one who had bad experience.) 2 stars for location, -1 stars for customer service."

"I was not satisfied and have not been in a very long time with the employees or Cleanliness of the store. The main employee I am talking about is EXTREMELY HATEFUL, I would much rather drive 45 mins to an hour to the next town over to go to Rackroom she has been rude every single time I have been in there. The vibe is just not good at all in the store it is filthy all an all I will never go back in that store I would go barefoot before I ever step back into that place."

"Employees are always helpful with a smile. Sometimes shoe selection is low on sizes because they are so busy. Overall I'm a happy customer!"

"If I could give no stars then I def would give negative ... Two young girls who were very rude ignored givinge service at all and spoke about how rude I was with a another customer.,. It's about 8pm and they say there names are zoe and Alexis don't know how true that is but they aughta work somewhere where ppl gossipand laugh at others bc they are bored"

"I loved the customer care that I received today by the lady who works there. I was purchasing a pair of shoes that were over the amount I thought the sign read, and she went to the shoes and grabbed the correct shoe that was in that price. She didn't have to go out of her way to help me, but she graciously chose to."