Jiffy Lube 4835 Louetta Road, Spring, TX 77388

"Got my auto inspected and passed with flying colors. Went to get my tags and was told my auto failed! Why did they tell me I was good and paperwork said failed! Wasted my day and pissed me off too."

"Cool service. The team that was there today was efficient and friendly. Thank you."

"This was the worst experience I have ever had with Jiffy Lube from over years and years of being a return customer. Just needed a standard oil change/servicing and although that was delivered, what took place afterwards was nearly comical, but nothing to laugh about. When I was presented the bill and paid it at 2:45 PM, it was strange that I wasn't handed my key fob like what has occurred every other single time regardless of which Jiffy Lube location serviced my car. Not to mention as well that my car was still in the service bay - I was told that since it was raining they were allowing me to drive my car out of the service bay so that I and my family members would not get wet (another Jiffy Lube first as the cars have always been driven to the parking area by the Jiffy Lube staff in the past). Upon entering the drivers seat after my wife and grandson were already in their seats, I asked the service manager for the key fob and was told that it was already in the card on the center console. It wasn't. In fact, after nearly 45 minutes of the 4-5 Jiffy Lube staff searching the car and the surrounding service area, it was not found. Due to having another commitment to be elsewhere, we did have my wife's key fob available to start the car and leave. Before leaving, I asked for a written statement from the manager stating that their staff had not returned my key fob; after 5-10 minutes of demanding the statement while the manager was reluctant to do so, he finally acquiesced. Also, as I was getting ready to leave he offered to resume the search inside the vehicle at a later time that was convenient for us to return (it was now 3:40 PM). Later, due to the close proximity of our location and our Honda dealership, we took the vehicle to the dealership service department to have them search for the key fob. They found it after over 2 hours of looking (6:51 PM), including removal of front and rear seats, and a $183.88 service charge. Summary of Jiffy Lube experience: - They did not return my key fob to my hand as they have always done in the past. - They did not reset my oil change indicator. - They allowed me to drive my vehicle out of the service bay. Where was the key fob found? It was inside our 4-year old grandson's car seat... apparently he grabbed the key fob from the console where Jiffy Lube left it, put it in his car seat cub holder, closed the cub holder forcing the fob to fall into the inside of the seat. Would have all been avoided if the key fob had simply been returned to my hand when making payment."

"Fast, Friendly service. Almost always have a coupon available which makes their price competitive Update: just dropped in for to get my inspection. Super quick and super friendly. Had me in and out in about 20 minutes, would have been faster but there was a car in front of me. Jiffy Lube is great! Update: Still my go to for oil changes! And again. And again"

"Fast, caring, and professional team of guys that gets the job done right. I would definitely take my vehicle back there and recommend this place to anyone looking for good quality, honest service."