Lewis Ace Automotive 306 1st Street East, Humble, TX 77338

"First time doing my state inspection here, it was really convenient since I was running errands in the area. They were quick and also notified me that my inspection would be cheaper since my car is an earlier year!! My new inspection spot!"

"I had my check engine light come on and found out I needed my AGR valve replaced. I was then a single mom. My dad was usually my mechanic, but he was unavailable at the time. I took my car in to have the valve replaced so I could pass my inspection. About 2 days later my check engine light came back on. I took it back to them, but they wanted to keep my car a couple more days. I couldn’t afford to be without my vehicle cause of my job and I couldn’t then afford a rental. Long story short, ny dad finally came down and fixed my car. What he showed me made me so mad with this shop. My old AGR valve had never been replaced! It was still in there when my dad put a brand new one in! This place is a rip off! Non trustworthy! Head to Ultimate Car down the street, ask for Ben. He treats women with respect and mostly you can trust him."

"David is amazing! He is very knowledgeable of what you need and what you don’t. I brought 10 qts of oil for my truck and they gave me back 2 because that’s all the truck required. If your looking for honesty and great prices come here or go get ripped off else where."

"We took our car for a brake job and they took a day to do the repairs. Told my husband that they replaced rotors, calibers, brake pads, and they bleed the brake lines. We paid $635.00. To a bill that was told to us $630.00 on the phone. Two to three days later our front driver side brakes caught on fire. We had to have the car towed to them again paying for towing $16.00. It took them a week and they still couldn't figure out what was causing the rotor and the brakes to heat up. Then they said the master cylinder. Would cost us $375.00 to replace the master cylinder. I said no, we had to tow our car again to our home. Paid another $16.00 for a tow. Then we have to have someone else to look at the brakes. They found out that the rotor was warped, the brake shoes were burnt, and the brake fluid was dirty. All these things had to be replaced and flushed. These things we were told that were done. We pay another $220.00 to get this done. We are so sorry that we lost our money. But we will no longer go to this mechanic for anything. We even tried to talk with the owner Lewis to at least recoup some of our money to no avail. Told Dave to have him call us, we didn't get a call. We came a second time to the shop and spoke to his son, and he said that he would have him call. Nothing happened. We understood that no one cared about how we felt or how our car was repaired. This is the new customer service. Pay attention everyone care is out the window when it comes to auto repair. The cost is too high."

"I came here a few months ago to ask for a quote on fixing my headlight. The wire is eroded and I assumed it could just be replaced. The manager told me I'd have to replace the entire headlight and it would cost $250. Didn't make sense to me, so I left and got a quote from another shop in a different area. They're going to charge me $65 because all I need is to replace a dang wire, like I thought at first. I'm not sure if L&D was lazy or just trying to rip me off, but this definitely doesn't seem like good business."