Discount Tire

"This is a warning to be very cautious with your low profile wheels and tires at this location. My 2019 zo6 Corvette wheels were damaged during service. I've never had any major issues with discount tire previously. However, that has changed as of this week. I bought 4 tires online and few days later I called to see if they had been delivered, they had. When I got there, I was greeted by the employee I spoke on the phone with. We talked about my car and how clean it was for a few minutes. I had just bought it a few weeks prior with 9000 miles on it, without a scratch on it or the wheels. It still had the OEM michelin tires on it. After the car was jacked up in the bay for 10 or 15 minutes, the service rep came in to tell me they had unfortunately chipped the paint off one of the wheels. Honestly, I was very impressed he actually told me as most places would not tell you, and if you didn't notice right away, they would tell you it was already there. The service rep did tell me the guy who damaged the wheel tried to say it was already damaged. Obviously, we both knew that wasn't the case. He then proceeded to tell me I can take the wheel to a repair place they use, and they will reimburse me for the repair. Cool, where is it? 20 miles away, for a place open only 9-5 closed on the weekends. Not a viable option without taking off work. After I got home I found that one of the rear wheels had some paint chipping off a rear as well, but that one is not nearly as bad as the front was. Whatever "tech" they had working on my front wheel would give Helen Keller a run for her money. Somehow, he managed to chip the paint completely off in not 1, not 2, but 3 places. Then, to add insult to injury, THE TIRE WAS MOUNTED INSIDE OUT. I looked around and found a local place to do the work and took the wheel there and picked it up the next day, looking brand new again. I took the receipt to discount and they did in fact reimburse my card for the wheel refinish. You could say they took care of me and it all worked out. However, despite paying for the repair, this was an extremely inconvenient and disappointing situation to be put in. Hence the 2 stars."

"I normally have nothing but great things to say about Discount Tire. However, this store has broken 2 lugs on me. The first time, I was told it was not them, mainly because it is really hard to prove. No one had removed my wheels but them to rotate my tires. I had to pay to get the lug changed before they would rotate my tires. I took it to them because of a noise with my tires, the person told me I would need new tires. Not just wanting to believe one person, I took it to another discount tire store a friend works at, and we indeed needed new tires. When they were removing the lugs, again, we had a bad lug!! I will not be back to the 249 store, even though they are the closest store to me. They are either rushing to put the lug bolts back on, or they just don't care about the customer because they just tell you it is not their fault! I'll start going back to the other store I went to before this one opened. If you have a broken lug, I'm sure it is their fault. Disclaimer: they don't care! Cause they just tell you, it could have been anyone, even though you know, no work had been done to the car!"

"I never had an issue with any discount tire store, but this one by has the best customer service. Got my two from tires replaced and they were the wrong size and the salesman added the warranty without my knowledge. I called the next day and spoke to the store manager, Chris. He told me to come back so they can get it corrected. Showed up and spoke to Joe and he took care of everything. They corrected the errors and made the whole process so easy. I highly recommend this place."

"Happy customer! Ive had a slow leak (especially when its cold) on one of my tires for a few weeks now. I took my range rover to this discount tire where they fixed my issue in less than an hour for %100 free. Its SERVICE like that that ensures i will always buy my tires and my families tires here."

"I always come here for the free air service. I finally pulled the trigger on this upgrade for my Tesla Model Y. I called this Discount Tire and the rest is history. They ordered the tires overnight. I could not feel any happier with the speed and quality of service. Perfect installation at an unbeatable price. The team was thorough and friendly. I felt trusting and comfortable. They took care of every small detail. I’m so happy with the result!! Big shoutout to Dustin!!! He was the best!"