El Paso Auto Center 9701 Carnegie Avenue, El Paso, TX 79925
About the Business
El Paso Auto Center is a premier car dealer located at 9701 Carnegie Avenue in El Paso, Texas. Our store offers a wide selection of high-quality vehicles from various makes and models to suit every customer's needs. With our knowledgeable staff and excellent customer service, we strive to provide a hassle-free and enjoyable car buying experience. Visit us today to find your dream car at El Paso Auto Center.
Reviews
"Seems to me, I'm not the only one facing a horrible time with this car lot. When I went into this car lot for the very first time, I spoke with the salesman openly and advised him, my credit was low and I was working on building it. He showed me different car's and got me to fall in love with one of them. He ran my credit and came back telling me, I had to come up with $4000. At that time, I was willing to save EVERY check of mine to take them that amount. Once we discussed a game plan, he comes back to tell me, I only have 30 day's to get the fund's together. I left there very disappointed. I spent my last $1.50 on the bus and had to walk for two hour's before another bus came around. My second time returning to them was in March and I didn't even want to go. My best friend at the time, told me I could trade my car in with them even though I was still making payments. So I went there, spoke to them about my current car note & how I didn't mind going a bit over, allowed them to run my information & looked at different car's. I was told the same exact information. "We will need $4000 down". Now today they contact me via Facebook with their Nickel Pickel deal... But for what?! Whomever goes here and gets into a car, I know for a fact, they're not driving off the lot with only $5 or $7 down. Nor are they driving off the lot with .05 cents down. This car lot is NOT for the people! Their lenders require PERFECT credit! Not everyone has PERFECT credit...."
"This advertisement that they're doing on the radio station is nothing but a scam, they advertise that they can get you your down payment for $0.10 and that's a total lie, that's just to get you down there so they can run your credit multiple times ,make your credit score go down and then lie that you need a bigger down payment. Then they pull a credit score from some but Experian, Equifax, and Transunion. This is my second time going there and it will be my last . Barry did NOT help or call me back either. I had to call him each time. This place is not for the people and they do not listen."
"When I went there I had been pre-quilified and they told me I could get approved for "any car in the lot". So I go in happy and excited and no one would tell me the price of amy car saying that "they don't have prices, we go by what you can afford" and that sounded way too good to be true, because it was. So when I tried to look at different cars the dealer didn't let me look, he made me get on a car I wasn't into and made me do a test drive. So as I'm test driving Barry made me go to a gas station to buy cigarettes for him. So as he's smoking he kept going in and out of the car that he's trying to sell to me! When we were back at the lot he told me I couldn't quilify with what I was offering and I didn't know what else to offer, because I didn't know the price of the car, since they told I can pay what I could afford. They also kept hassling my wife into cosigning but because of her personal reason, but after the 1st time we told them she wasn't going to cosing and they kept questioning her and trying to presure her. So we walked out, we were uncomfortable, I never knew the price of the cars, I didn't know what to offer because I could put a bigger down and pay more a month, and they were attacking my wife. Oh and after I told them to not run my credit until I knew the price of the car and they promised me they wouldn't run my credit, well surprisingly they did ran ot a whole bunch of times and told me that those were "estimates". I got hit with so many hard inquiries that messed up my credit score bad."
"I would recommend this place to anyone who is looking to get into a new or used car! I personaly went to this place thinking I was not going to get approved due to my credit but Jose Luis and his team did everything in their power to get me the best deal that would get me into the car I wanted! 10/10 customer service from beginning to end!"
"Went in there after listening to the radio commercial, and I told them what I could and could not do. Daniel understood and he went above and beyond to exceed my expectations. I walked out of there with the car I wanted, at a great interest rate and no money down. Everybody's situation will be different, but give these guys a shot. They will definitely work hard to get you into the car you want."
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