Legacy Family Motors 2614 130th Street, Lubbock, TX 79423

"Steve was pleasant when selling the car, but has been deflecting and avoiding communication since then. There was an issue that Steve supposedly fixed with the vehicle, but within weeks we had the same issue as before according to the Ford service team. When trying to communicate this to Steve, he responded a few times, but now is avoiding me. I've texted a few times and called with no response. Make sure you have your mechanic check Steve's "fixes" because apparently they don't last."

"[edit] After two weeks of owning my car the transmission started having issues and now needs to be repaired. Because it was within 30 days steve had to answer some questions about the vehicle. He has now started declining our phone calls and refuses to cooperate with our efforts to resolve this issue. Steve was very helpful through the process of me buying my car. He was flexible and accommodating! You can really tell he cares about his customers, I felt that he was very genuine and trustworthy."

"My vehicle purchase with Legacy Family Motors was stress free and Steve was very flexible in accommodating our family’s needs. I highly recommend if you are looking for a quality vehicle with service to match!"

"I was interested in a vehicle from this car lot. When setting the appointment the gentleman said he wouldn’t have many appointments during the week because of the rain. So, we set an appointment on his terms… for the weekend. I let him know we would be coming from 2 hours away. Anyway, fast forward to 30 minutes before our appointment. Out of the kindness of my heart I text him to let him know we are running about 8 minutes behind so he’s not just standing around waiting on us. He then proceeds to tell me that he sold the vehicle we wanted last night and didn’t think to let us know. You know because we are driving from 2 hours away with cash to purchase this vehicle. There were a few other things that he had that we might have been interested in alternatively, but I don’t want to do business with someone who has such a lack of regard for others."

"As a new resident of Lubbock I was a bit hesitant to consider a "one man" type dealer. I'm really glad I did. Steve gave me a good deal on a sound car and was very patient while I shuffled money from my out if state bank. I would absolutely do business with Legacy again."