Express 20131 U.S. 59, Humble, TX 77338

"Annoying. Online order (store pickup) can’t do a same day return? Took them 20 mins to try and figure it out and I had to go. Now I need to inconveniently go in tomorrow and return it."

"I walked in with no greeting, there was 3 black females working in the area, around 2pm, 07/08/24, 2 younger, 1 old all 3 immature. They started a mean girl conversation about the length of my braids directed at me but not to me. Down playing the style of my hair. They were cruel rude and very harsh. The conversation lasted the whole entire time i was there looking through the items. I timed it to be exactly 19 minutes. Other customers walked in and they were greeted and the conversation of my hair style continued. They all Should have disciplinary actions executed. I am a general manager I would never allow this if my direct reports. I’m never going into this location again and I will definitely tell every one I know to do the same. People sensitivity and customer skills training should be implemented."

"The clothing is nice, the attitude of the manager leaves something to be desired. My daughter wears extra small and of course the only dresses they have in stock in that size are on mannequins. We only asked about two of them and on the second she get an attitude about us making them spend 30 seconds to take a dress off a mannequin. It was bad enough that we just left and didn’t buy anything."

"This location is open! Wanda did an amazing job at helping me with a complicated exchange/return. I was very impressed by her skill, professionalism, and friendliness. Express has a great selection of suiting for all ages and sizes and I look forward to the next styles to come out."

"My husband loves this place... but if you are Big and Tall... you might not want to waste your time here. Store is clean and the staff is friendly. They also have some great deals here every time we go. The clothes are stylish and great quality, but run on the tight side. I do love their t-shirts and underwear though!"