Mario's Automotive

"Been a customer of MR Mario and his family and I'm honor to say they are amazing people If you are in need it if a trustworthy automotive repair facility in Houston area i Will stronger recommend them for all your vehicle repairs and maintenance."

"Feel like the owner is a bit of an opportunist, to put it lightly. Reason I say that is after failing inspection, I was referred to his location. Upon getting there I waited a couple hours for the diagnostic test to be completed. Long story short he quoted me thousands more than other places. What’s upsetting is I had to pay for an additional diagnostic at another place. I was in a vulnerable situation. There’s two ways to handle someone in a vulnerable situation, 1) work with them and charge faily 2) see their in a vulnerable spot and up charge them as much as you can, if if the bite they bite and if not we got plenty of cars to work on otherwise. I feel like he went with the latter option. I would suggest you not waste your time at this place. If you need to pay for a diagnostic, go somewhere else. Unless you’re rich and okay waiting a long time."

"I meant Mr Mario himself and he seems like a real stand-up guy. I will be bringing back my vehicles to him. And he also gives great warranties, on what they fix."

"Overpriced, was quoted $850 for front brake pads,rotors and calipers on a Toyota Rav 4. Final bill was $1020"

"I cannot express enough how happy I am with my whole experience. As I am driving my car, my whole car just starts shutting down. Engine vibrating, cars smoking, check engine light is on, car wont accelerate. I make it home bc I was right around the corner thankfully. This was on a Saturday so I have to wait until Monday to see whats going on. I live .2 miles from a mechanic shop so first thing Monday, I have my car towed there. He takes a look and changes some spark plugs and fuses. He gives me a call and tells me that he only does electrical and I need a mechanic and he can’t recommend anyone. So, I start making calls. I called 7 places in total. This one place tells me they can do it and that they would call me. In the meantime, I am still calling around and call Mario’s. I immediately was impressed with the customer service. I am looking at reviews and the first place that said they worked on the fuel pump (which is what I started the conversation with) had not called so I simply call saying that I font need help anymore and I have scheduled a tow. They LITERALLY ALREADY HAD MY CAR without my knowledge. I was furious and had to cancel my tow. Car is at this other place and I just keep getting the run around. Long story short, I get my car out after I had to cancel a second tow the following day and spend $500 just to get my car back for the tow I didnt want and a diagnostic they “performed” but still didnt know the problem. I finally had my key and my car and get another tow ordered to get it to Marios. Its there. I feel better already. The next day I make a call just to see whats going on. Mario himself calls me and lets me know what the diagnosis is. Its the fuel pumps just as I suspected. Tells me what its gunna take to fix it. We order the parts and wait. The parts come in and he fixes it. I call again just to get an update. We talk about a few things and something else that needed repairing. We order that part and he gets it and puts it on. Test drove it to make sure everything was good. He communicated the whole way through. Broke everything down for me. And helped me when I needed it. It was one of the beat experiences I had from the start. I cannot recommend them enough. I am overjoyed by the whole thing. He is an honest business man, not out here trying to con people. I have a business that I operate as well. It feels good to know that there are people out there who run a place like I do. He had my car back to me in a week. For everything he did, the price was fair and timely. I would give them 10 stars if I could and everyone who needs a mechanic, I will always recommend this place. I hadnt had to bring my car to a repair shop since I bought it so I didnt realize I needed to know a good mechanic shop. I am also not from here. They have gained a lifelong customer. 10/10 all the way. Thanks so much guys. You deserve a gold medal for everything you’ve done."