Sonic Drive-In,

1700 North Main Street, Taylor, TX 76574

"My order was wrong I was supposed to get the chocolate whipped cream instead I got the white whipped cream for new shake"

"We placed an order through the Sonic app. The waitress who brought it out was very friendly. Our shakes were AMAZING!!!"

"I ordered a medium strawberry shake. I gave the car hop $20.64 for $4.64 shake and received $15.00 changed. You do the math. Called 800 # been three days still no call."

"So, I'm glad to see I am not the only person that gets horrible and complete lack of concern to the matter. Pretty much Everytime I order the Blast it only has the candy mixed in to the top 1/3 of the ice cream in the cup. This time a medium sized Blast with Reese's peanut butter cups and the top 1/2 had very little and the bottom half is plain soft serve. I stopped a server that was walking past and her response was"it looks like they couldn't get the blender all the way down to the bottom of the cup". I told her this happens often and she turned and went inside. I waited without eating anymore of it thinking maybe she was going to send a manager out but nope! I sat there for 15 more minutes and still no one! For $5.94 it should be made properly! It's really sad that in a small town we the customers have to get subpar service and food! You can see in the pic the line where I stopped eating due to only soft serve in the bottom."

"Completely impersonal experience today. The order taker sounded like she would rather be anywhere else. We repeated our order twice and everything brought out was wrong. The food in the bag was a total mess. Asked for lite ice in my drink and got 3/4 ice and 1/4 drink. When we told the carhop that nothing was as we ordered, she just looked at us like "so?". You know, we love Sonic, but this is the first and definitely last trip to this location."