Popeyes Louisiana Kitchen 111 West William Cannon Drive, Austin, TX 78745

"I just finished putting in a job application to this store January 28, 2024 I’m feeling hungry right now at 4:21 p.m. and the restaurant smells so good that I’m all emotional. Store manager if you’re watching right now I’m hungry sitting at the high orange color table when you first walk in charging up my phone. Today I’m ready to be stuffed with a two piece fried chicken breast combo spicy with fries, biscuit and a sweet tea. You know maybe you could surprise me right now please store manager and feed me for free what do you think ?!"

"My daughter and I had just gotten out of school. Stopped by for dinner, no one in the lobby... no busy at all. They forgot my daughter's fries, I tried to call no answer. When I get there I told them that they forgot my fries and they quickly threw a small amount if fries in the small bag and the rest on the side. Mind you yes I was irritated but I didn't say it in an unreasonable way. I would have expected better. Happy Halloween yall."

"I ordered a 12 piece nugget dinner with Mac n Cheese. I order this frequently. I got the tiniest nuggets ever, like 1/3 of the size they usually are. Some of it was just burnt fried batter bites and the worst side of Mac n Cheese. I should've gone back but I just won't anymore. The lady at the drivethru was super friendly though when picking up my order, very nice, that's the only reason it's not getting 1 star. The odor from the garbage right by the drivethru is also horrendous."

"Don't know why i still bother coming to this location. I asked for the tender combo with mash potatoes. Instead they give me the legs/thighs combo with fries. When i told them my order was wrong they shut the window on my face and wouldn't give me my correct order. Not to mention i saw roaches on the walls inside the kitchen. Manager didn't even care."

"Going for Popeyes holiday turkey? WATCH OUT. I just bought one of their baked/fried turkeys from the Wm Cannon & So Congress location. It was spoiled, we got sick. I returned to the location with the receipt, original packaging, and turkey and asked for a refund. They refused to refund my VISA charge of $60. The manager stated it would have a negative impact on their daily receipts/revenue if she refunded the charge. They said they didn't care if i reported this incident to the health department or left a negative review. They said they wouldn't call the corporate office to get clearance for the refund. They said if i didn't leave, they would call the police. I said, returning a turkey for quality issues is no different then returning a bad piece of chicken. Again, they said they didn't care. They were more interested in reporting a higher daily revenue. They offered me nothing. Not even a replacement turkey. BUYER BEWARE. Other Issues: 1. Was frozen into an odd shape. It could only be cooked and served on its side. 2. I tried to return the turkey to a closer popeyes location, (Slaughter La), and the mgr said NO. This sale came from another location. Get it out of Wm Cannon's cash drawer."